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Active1d ago

Inside Sales - Retention Specialist

ZipRecruiter·📍 Phoenix, Arizona, United States

Employment

Full-Time

Work mode

On-site

Experience

MID LEVEL

Salary

From $15/hr

Role overview

Job description

We offer a hybrid work environment. Most US-based positions can also be performed remotely (any exceptions will be noted in the Minimum Qualifications below.) Our Mission: To actively connect people to their next great opportunity. Who We Are: ZipRecruiter is a leading online employment marketplace. Powered by AI-driven smart matching technology, the company actively connects millions of all-sized businesses and job seekers through innovative mobile, web, and email services, as well as through partnerships with the best job boards on the web. ZipRecruiter has the #1 rated job search app on iOS & Android. Summary: Responsible for the retention of ZipRecruiter customers by uncovering the root cause of concerns through deep discovery and working alongside the customer as a trusted partner and advisor to resolve them. This role strives to identify the core reason for customer account

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Role market pulse

How Inside Sales demand looks in United States

38/100 · watch

Live jobs

10

Posted 30d

10

30d movement

Early signal

Remote share

0%

Salary listed

20%

Salary trend 1Y

Not enough history

What they are looking for

Skills & requirements

Qualification

2-5 years of experience in Sales, Account Management, Customer Service, or Client Support. Prior B2B experience preferredWorking knowledge of MS Office Suite (Word, Excel, and PPT) Ability to turn an upset customer into a loyal, satisfied customer by demonstrating a genuine tone and eagerness to help. Regular, reliable, and predictable attendance, along with consistent adherence to scheduled work hours, is an essential requirement of this position As part of our team you’ll enjoy: Competitive salary Exceptional benefits package Flexible Vacation & Paid Time Off Employer-matched 401(k) plan The US base pay for this position is $15.39 USD per hour . In addition to the base hourly rate, this role is eligible for a target commission of $20,790.00 USD annually (based on full-time hours and 100% quota attainment). Your actual compensation will vary based on performance against sales targets. Depending on the position offered, equity, bonuses, commission, or other forms of compensation may also be provided as part of a total compensation package, in addition to a full range of medical, financial, and other benefits. ZipRecruiter is proud to be an equal opportunity employer and provides eq

Department · Customer Retention

ZipRecruiter logo

Hiring company

ZipRecruiter

Technology

Job Search: Millions of US Jobs (HIRING NOW) Near You - ZipRecruiter

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