We're currently looking for a Junior Operations Specialist with a focus on Order Processing to join our Operations team. Someone with a passion for electric mobility, an interest in technology, and a desire to create the change we know is needed. This position is located at Polestar Belgium in Brussels and is limited to two years. We believe in a hybrid model when it comes to remote and onsite work, knowing that both in-person collaboration and individual time to focus are needed. What matters most is that people get the time, and support, to do what needs to be done. And to enjoy doing it, of course. Let us describe the challenge we offer In this role, you'll be expected to support the Planning, Ordering and Distribution Manager Belgium. Your key responsibility will be to process incoming orders from new and existing fleet or B2B customers. You will be in close contact with the Sales Team in order to ensure orders are processed efficiently and effectively. You will also be in close contact with the leasing companies and our headquarters in Sweden to ensure timely and correct order processing. A second part of the job is to monitor, analyze, optimize and automate existing (order) processes within the Operations Team, to make our organization future proof. What you'll do Process incoming fleet orders daily (review, validation, and approval), sharing responsibility with the Sales Department for order processing speed and First Time Right (FTR) percentage. Establish, monitor and analyze relevant internal reports Organize and stimulate internal cross-departmental alignment for order processing Assess and improve current ordering processes for fleet and business orders Support the continuous training of internal and external stakeholders with regards to changes in the fleet ordering process Optimize current business processes with the ambition to strive for Operational Excellence, focusing on improving the quality and processing speed of incoming orders by providing supp
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Role overview
Job description
Let us describe the opportunity we offer At Polestar, we believe that the transition to sustainable mobility is not just about the cars we build, but also about how we manage, deploy and optimise them. We are currently looking for an experienced Internal Fleet Coordinator for Belgium & Luxembourg. In this key role, you will be responsible for the operational and strategic management of our internal fleet of approximately 150 vehicles, with an annual turnover of 3 to 4 replacement cycles. Based in the Remarketing Department, you will work closely daily with Sales, Marketing, PR, Events, Finance, Operations and external partners. This gives you a unique position within the organisation, with a direct impact on cost control, vehicle availability and the Polestar customer experience. What you’ll do Fleet & Car Park Management · Management of a balanced car park structure (In Fleet, Active Fl
…What they are looking for
Skills & requirements
Department · Global Sales
Hiring company
Polestar
Passion and emotion drive us, electricity and innovation drive our cars. We are all in, guiding our industry forward through pure, progressive, performance.
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