Program Manager – Cards Location: Belgium – Brussels About Capco Capco is a global business and technology consultancy specializing in financial services. We help leading financial institutions navigate complex change, improve their operations and deliver transformation across business and technology. Our collaborative and entrepreneurial environment gives you the opportunity to develop your expertise and contribute to projects with a tangible impact. About the Team You will join Capco's financial services consulting team and work with business leaders, technology teams and external partners on a major cards program. The assignment involves close collaboration across an international banking group, bringing together stakeholders with different priorities to deliver a coordinated program. The Role We are looking for an experienced Program Manager to lead the business delivery of a complex cards program. You will take ownership of program planning, governance and delivery, ensuring that objectives, resources, budgets and dependencies remain aligned. You will work closely with senior stakeholders, group-level teams and an external service provider. The role calls for someone who can combine a strategic view with disciplined execution, make informed decisions and maintain momentum across multiple projects and teams. This is a hybrid role based in Brussels, with regular travel to Paris for program and stakeholder meetings. What You Will Do Develop and maintain integrated program plans, aligning milestones, dependencies and delivery priorities across workstreams. Establish and manage program governance, including decision-making, escalation and reporting processes. Prepare and lead program boards and steering committees, presenting progress, risks and decisions clearly. Manage relationships with business and IT stakeholders, international group teams and external suppliers. Monitor delivery against scope, timelines and objectives, and coordinate actions to address
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Role overview
Job description
We are seeking a dedicated and dynamic candidate to join Spotify’s EU Government Affairs team in Brussels as Senior Manager - EU Government Affairs.
The Government Affairs team is charged with understanding the global and local policy landscape in relation to Spotify’s business objectives and advocating on the company’s behalf on critical public policy issues. We represent the company before legislators and regulators, interact with civil society and industry, see around corners, and mitigate potential risks.
In this role you will be an active member and will provide advice and external advocacy on policy matters that have an impact on Spotify in Europe. You will report to our Senior Director of European Policy and will be based in our Brussels office.
What You'll Do
Engage regularly with EU policymakers including the Commission, Parliament, Council, and policymakers at national level
Work on the priority public policy issues affecting Spotify in the EU - with a focus on platforms and content regulation, consumer rules, as well as trade and tech regulation in general. You will be responsible for managing these files and developing and implementing effective advocacy strategies.
Work closely with other groups and departments inside Spotify -- including legal, licensing, communications, social impact, compliance and trust and safety -- to understand the priorities of internal partners, and create approaches to key policy issues that advance the interests of Spotify
Develop engagement and partnerships with external organizations such as trade associations and civil society organizations
Who You Are
10+ years of experience in EU government affairs, for a government/public authority, a company, and/or a trade association
Expertise on regulatory issues, especially in the field of platform and consumer regulation
Excellent understanding of tech sector and policy, and ability to rapidly understand and master complex policy issues
Mastering of AI tools, such as Claude, Chat GPT, Gemini
Strong written and oral communications skills & attention to detail
Ability to work with a cross section of stakeholders, including trade associations, companies, civil society
Ability to work independently, across time zones and cultures
Full English language proficiency is required
Knowledge of an additional EU language (e.g. Dutch, Polish) is a positive asset
Where You'll Be
This role is based in our Brussels offices
We offer you the flexibility to work where you work best! There will be some in person meetings, but still allows for flexibility to work from home. We ask that you come in 3 days per Week.
What they are looking for
Skills & requirements
Department · Public Affairs
Hiring company
Spotify
Technology
Spotify is a digital music service that gives you access to millions of songs, podcasts, and audiobooks. Listen to your favorites online now.
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