IT Admin

Role Summary We are looking for an junior or intermediate-level IT Support Engineer to provide general IT support for our global corporate environment. This role will support employees with day-to-day technical issues, Windows/macOS laptop setup, local admin, software access, Microsoft 365 support, Office Wi-Fi, badge and surveillant camera system and basic network troubleshooting, Windows365 Cloud PC support, and IT operational tasks. The ideal candidate should have basic troubleshooting skills, good customer service mindset, and experience supporting users in a corporate IT environment. This role is suitable for someone who has moved beyond basic helpdesk support and can independently handle common IT issues, escalations, documentation, and operational follow-up. Key Responsibilities Provide Tier 1/Tier 2 IT support for Windows/macOS devices, peripherals, Microsoft 365 applications, browsers, VPN, Wi-Fi, and conference room AV. Troubleshoot hardware, software, operating system, connectivity, and access-related issues for onsite and remote employees. Support employee onboarding and offboarding , including laptop setup, account/access provisioning, first-day IT support, equipment recovery, and access removal. Manage user accounts and application access, including password resets, MFA, shared mailboxes, distribution lists, group memberships, and SaaS applications. Maintain IT hardware and asset inventory , coordinate device shipping, replacements, repairs, warranty claims, and keep asset records up to date. Manage IT incidents and service requests through the ticketing system, ensuring timely resolution within SLAs and proper documentation and escalation. Provide basic network and office IT support , including Wi-Fi, VPN, conference room systems, and coordination with network/infrastructure teams or vendors when required. Create and maintain IT documentation, including troubleshooting guides, onboarding/offboarding checklists, asset procedures, and knowledge base art

About the role Great IT support helps people get started quickly and keeps their work moving. As our IT Operations Specialist, you’ll support teammates working on a variety of projects, helping with onboarding, access, devices, and everyday technical issues. You’ll work closely with our IT Operations team and project stakeholders, follow established processes, and help improve them as we grow. We’re looking for someone who enjoys solving problems, stays organized, and follows through. This is an individual contributor role based on-site in Hyderabad. What you'll do Onboarding and offboarding: Coordinate setup, access provisioning, and timely access removal. IT support: Resolve technical issues, track requests, and keep teammates informed. Asset management: Maintain device and software license inventories, coordinate device setup and logistics, and manage license assignments and renewals. Cybersecurity and compliance: Help maintain security controls, complete access and device reviews, and prepare audit evidence. Processes and tools: Maintain documentation, improve workflows, and support tool rollouts. Qualifications We’d love to hear from you if you: Around 3–5 years of experience in IT support, service desk, IT administration, or a similar role. Hands-on experience supporting MacBooks and troubleshooting macOS is required; experience with Chromebooks and ChromeOS is a plus. Experience troubleshooting user accounts and common workplace software. Familiarity with Google Workspace. Clear written and spoken English, with the ability to guide both technical and non-technical teammates. Strong organization and attention to detail—you can manage several requests, keep records accurate, and follow up proactively. Good judgment about when to solve an issue independently and when to ask for help. An understanding of basic security practices, including MFA, secure device setup, and access management. Curiosity and a willingness to learn new tools and processes. What we offer

Opportunity Overview: The Cohere IT team administers systems with a holistic approach and is responsible for the study, design, development, implementation, support, and management of telecommunications and computer-based information systems and software. Providing support to our colleagues who utilize Cohere Health systems in their day-to-day responsibilities and operations is a key function of the IT team.It is our aim to ensure a friendly working environment while scaling solutions to provide secure and efficient technology to all Cohere employees. IT is the backbone of our business, the underlying structure that reinforces Cohere’s growth, and propels this world-class organization to perform at the highest levels.The Cohere IT team is currently seeking an Information Systems Specialist to be part of the day-to-day frontline that provides, supports, and maintains the availability of services and infrastructure within the company’s corporate environment.Desktop Support Technicians are responsible for learning, maintaining, and documenting information pertaining to systems, software, applications, and processes used across the organization. All internal support requests are their responsibility to respond to or escalate to Systems Administrators, as necessary.Last but not least: The ideal candidate will thrive in a fast-paced startup with the ability to wear many hats while prioritizing customer focus. People who succeed here are empathetic teammates who are candid, kind, caring, and embody our core values and principles . We believe that diverse, inclusive teams make the most impactful work. Cohere is deeply invested in ensuring that we have a supportive, growth-oriented environment that works for everyone. What you'll do: Work within Cohere’s established standards, procedures and guidelines in delivering service to staff Fulfill service requests in a highly customer-service oriented manner Monitor, respond to, and escalate service issues in a timely manner

Opportunity Overview: We’re looking for an Associate Facility Administrator who will play a key role in keeping our day-to-day operations running smoothly and efficiently in the night shift. This person will serve as a central point of coordination across teams, supporting office operations, managing logistics, and ensuring a seamless experience for employees and visitors alike. It’s a great opportunity for someone who is highly organized, detail-oriented, and enjoys being a reliable go-to for getting things done. What you’ll do: Serve as a central point of coordination for office operations, partnering with building management and external vendors to support smooth day-to-day functionality Manage office supplies and inventory, ensuring the workplace is well-stocked, organized, and ready for team needs and any onsite visits Coordinate meetings, appointments, and basic logistics across teams, supporting a well-run and efficient office environment Maintain accurate records, files, and documentation to support operational consistency Welcome and assist visitors, manage check-in processes, and ensure a professional and positive experience Prepare basic reports, documents, and administrative materials to support team activities Handle incoming calls and general inquiries, directing them to the appropriate teams Manage incoming and outgoing mail and courier services Support general administrative and operational tasks as needed, with a willingness to learn and take on new responsibilities ISMS roles and responsibilities: Fair understanding of Information Security practices. Align to the organization policies and procedures. Ensure to get updated with ISMS roles as assigned by the department/process heads. Required Qualifications: Must-haves Minimum 3 years experience in BPO Process, HVAC, UPS Backups, Facility Operations, Logistic, Transport Coordination. Good communication skills Strong willingness and well adjusted to do night shifts Customer Service mindset and willing

OUR MISSION At Redwood Software we unleash human potential. We empower our customers with lights-out automation for their mission-critical business processes. Redwood Software is the leader in full stack automation for mission-critical business processes. With the first SaaS-based composable automation platform specifically built for ERP, we believe in the transformative power of automation. Our unparalleled solutions empower organizations to orchestrate, manage and monitor their workflows across any application, service or server – in the cloud or on premise – with confidence and control. CORE VALUES One Team. One Redwood Make Your Own Weather Obsess over Customer Success Work the Problem Be Curious Own the Outcome Respect Each Other YOUR IMPACT Redwood is seeking an experienced Workday Security Administrator to join our IT function and support the security architecture of our Workday Financials and HCM tenants. This role is responsible for designing, configuring, maintaining, and auditing Workday security groups, domain/business process policies, and role-based access across the platform. The ideal candidate has deep hands-on Workday security configuration experience and can partner effectively with Finance, HR, and IT stakeholders based in the US while working a schedule aligned to Eastern time zone business hours. This role will be on-site in our Hyderabad office and expected to work 6:30pm – 3:30am IST (8:00am - 5:00pm EST). Design, build, and maintain Workday security groups (constrained, unconstrained, role-based, job-based, segment-based) and domain/business process security policies across HCM and Financials, ensuring proper segregation of duties (SoD) Own SoD conflict analysis and periodic access recertification, remediating findings in partnership with Finance and HR process owners Serve as the primary point of contact for SOX and internal audit requests related to Workday access controls, providing evidence of c

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Responsibilities & Skills Minimum 7 years of hands-on experience in Oracle Database Administration and production support environments. Strong experience administering Oracle Database 19c and exposure to Oracle 26ai. Perform Oracle database installations, upgrades, migrations, cloning, refresh activities, and patching using Release Updates (RU), one-off patches, and Grid Infrastructure patches. Strong understanding of Oracle RAC architecture with hands-on experience supporting 2-node, 3-node, 4-node, and 5-node RAC clusters. Expertise in troubleshooting Oracle Clusterware, OCR, Voting Disk, ASM, RAC services, SCAN listeners, and Grid Infrastructure-related issues. Extensive experience in Oracle RMAN backup and recovery strategies, including backup validation, restore and recovery operations, Point-in-Time Recovery (PITR), and disaster recovery testing. Strong expertise in Oracle performance tuning and troubleshooting, including SQL tuning, execution plan analysis, AWR, ASH, and ADDM report analysis. Ability to diagnose and resolve CPU, memory, storage, I/O, network, and operating system-related database performance issues. Strong Oracle ASM administration experience, including ASM disk group management, troubleshooting, rebalancing activities, storage optimization, capacity planning, and performance analysis. Extensive hands-on experience with Oracle Data Pump exports/imports, schema migrations, database refreshes, full database mig