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Active8mo ago

IT Trainer (Law Firm Experience)

Latitude Inc·📍 Baltimore, Maryland, United States

Employment

FULL TIME

Work mode

On-site

Experience

Not stated

Salary

$70K – $85K/yr

Role overview

Job description

Position Overview: We are seeking an experienced IT Trainer with a strong background in law firm technology environments to design, develop, and deliver engaging training programs for our attorneys, paralegals, and support staff. The ideal candidate will have hands-on experience training users on legal applications, document management systems, and Microsoft Office tools within a professional services context. Responsibilities:
  • Develop, deliver, and maintain IT training programs for end-users across all departments, focusing on both technical proficiency and workflow efficiency.
  • Conduct onboarding sessions for new hires, ensuring they are proficient in the firm’s technology stack.
  • Create training materials, including user guides, quick reference sheets, and e-learning content tailored for legal professionals.
  • Train users on key legal software systems, such as:
  • Document Management Systems (e.g., iManage, NetDocuments)
  • Practice Management or Billing Systems (e.g., Elite 3E, Aderant)
  • Timekeeping, dictation, and case management tools
  • Deliver group and one-on-one sessions, both in person and virtually, across multiple offices as required.
  • Collaborate with IT and Practice Support teams to identify training needs and technology adoption gaps.
  • Provide post-training support and serve as a technology resource for ongoing user assistance.
  • Assist with technology rollouts and upgrades, developing training and communication strategies to ensure smooth transitions.
  • Measure training effectiveness through feedback surveys and performance metrics, implementing improvements as needed.
  • About this listing

    • Source: Latitude Inc's official careers site (via Lever) · last confirmed on the source 29 Oct 2026
    • Posted 16 Feb 2026

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    What they are looking for

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    Department · Client Opportunities

    Hiring company

    Latitude Inc

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