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Active7mo ago

Junior Customer Service Representative (Science Industry)

Latitude Inc·📍 Homestead, Florida, United States

Employment

FULL TIME

Work mode

On-site

Experience

ENTRY LEVEL

Salary

$19 – $25/hr

OverviewRequirementsCompanySimilar jobs

Role overview

Job description

Job Summary: We are seeking a motivated and detail-oriented Junior Customer Service Representative with an interest in a science or environmental-related field. This role serves as a key point of contact for customers, supporting inquiries related to scientific, environmental, or technical products and services. The ideal candidate combines strong communication skills with a foundational understanding of scientific or environmental concepts and a passion for delivering excellent customer service. Responsibilities:
  • Serve as the first point of contact for customer inquiries via phone, email, and online portals
  • Provide accurate information regarding products, services, and processes related to scientific or environmental offerings
  • Assist customers with order processing, documentation, and general account support
  • Log, track, and resolve customer issues in a timely and professional manner
  • Escalate technical or complex inquiries to appropriate internal teams when necessary
  • Maintain accurate records of customer interactions within CRM systems
  • Support internal teams by coordinating customer feedback and service requests
  • Ensure compliance with company policies, quality standards, and environmental regulations
  • Contribute to continuous improvement of customer service procedures and documentation

    • About this listing

    • Source: Latitude Inc's official careers site (via Lever) · last confirmed on the source 29 Oct 2026
    • Posted 3 Mar 2026

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    What they are looking for

    Skills & requirements

    customer service →CRM →

    Department · Client Opportunities

    Hiring company

    Latitude Inc

    Energy

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