Junior Data Center Technician

Serverfarm is a leading developer and operator of data centers with over 750+ locations and key customer relationships in 45 countries. We're revolutionizing how data centers operate across North America, Western Europe, and Israel, serving the world's leading technology and hyperscale companies. With Manulife Investment Management's acquisition in 2023 and our award-winning InCommand platform we're positioned for explosive growth as AI adoption and cloud migration drive unprecedented demand for data center capacity. A career at Serverfarm means being at the forefront of digital infrastructure innovation, where your work directly impacts how the world's data is managed and secured. As we target 4x growth over the next four years, you'll have unprecedented opportunities to take on new challenges, develop cutting-edge skills, and grow your career across our expanding global operations. Join our team of innovators and help shape the future of sustainable data centers while building a career without boundaries. Key Accountabilities

Operations & Monitoring

Perform routine monitoring of data center systems including power, cooling, and environmental conditions

Conduct scheduled facility walkthroughs and inspections, documenting findings and escalating abnormalities

Monitor alarms and alerts through BMS, EPMS, and DCIM platforms

Assist with shift handovers and operational logs

Electrical & Mechanical Support

Support basic electrical and mechanical tasks under supervision

Assist with UPS, generator, ATS/STS, and HVAC monitoring

Support IT equipment racking and cabling activities

Maintenance & Work Execution

Assist senior technicians with preventive and corrective maintenance

Follow approved MOPs, SOPs, and EOPs

Manage work orders in CMMS systems

Safety & Compliance

Follow LOTO, PPE, and electrical safety procedures

Participate in safety training and incident reviews

Documentation & Communication

Maintain accurate logs and inspection records

Escalate issues following site protocols

Learning & Development

Participate in training and qualification programs

Develop understanding of redundancy and risk management

Required Qualifications

High school diploma or equivalent

Basic understanding of electrical or mechanical systems

Strong attention to detail and willingness to learn

Basic computer skills

Preferred Qualifications

Associate degree in technical field

Entry-level experience in data center or critical facilities

Familiarity with UPS, generators, HVAC, or structured cabling

Physical Requirements

Ability to lift up to 50 lbs

Ability to work shifts, nights, weekends, and holidays

Comfortable working in mission-critical environments

Core Cempetencies

Safety-first mindset

Reliability and accountability

Team-oriented with strong communication skills

Curiosity and continuous improvement mindset

Schedule

This position operates on a rotating 12-hour shift schedule (typically 6:00 AM-6:00 PM or 6:00 PM-6:00 AM). Team members work a 2-2-3 schedule, rotating between day and night shifts every 28 days.

2-2-3 Rotation Pattern:

Week 1: 2 days on, 2 days off, 3 days on

Week 2: 2 days off, 2 days on, 3 days off

This pattern then repeats, with shifts rotating from days to nights (and vice versa) every 28 days.

Serverfarm is committed to providing an equal opportunity workplace and offers paid time off, paid holidays, 401k and FULL coverage medical, dental and vision. Our compensation philosophy rewards employees for achieving the values and objectives aligned with the company’s goals and strategic initiatives.   The listed salary range for this position is an estimate based on the competitive job market. Final compensation will be based on your own individual skills, experience, and location.   The above statements are intended to describe the general nature and level of work being performed in this role. They are not intended to serve as an exhaustive list of all possible responsibilities and duties. We encourage you to apply even if your experience isn't an exact match to the job description. The listed salary range for this position is an estimate based on the competitive job market. Final compensation will be based on your own individual skills, experience, and location. The above statements are intended to describe the general nature and level of work being performed in this role. They are not intended to serve as an exhaustive list of all possible responsibilities and duties. We encourage you to apply even if your experience isn't an exact match to the job description.