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Active1mo ago

Labour AI Specialist

Sona·📍 London, United Kingdom

Employment

FULL TIME

Work mode

On-site

Experience

Not stated

Salary

£85K – £100K/yr

Role overview

Job description

About Sona Running a frontline business is an operational puzzle most software has never touched. Shift-by-shift labour costs, compliance that changes by region and by role, and margins thin enough that a badly built rota can sink a quarter. It's a harder problem than most white-collar SaaS, and yet frontline sectors employ 80% of the global workforce and have received about 1% of the last decade's software investment. We think that's because the problem needed AI, not just better software, before it was solvable. Frontline organisations sit on enormous amounts of operational data. Used properly, that data lets agents take on real parts of running the business rather than just reporting on it. That's what we're building at Sona, and it's early enough that the systems you build now will still be foundational in three years. We've raised over $100M from N47, Felicis, Gradient and Northzone

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About this listing

  • Source: Sona's official careers site (via Ashby) · last confirmed on the source 30 Oct 2026
  • Posted 24 Sept 2026

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What they are looking for

Skills & requirements

Department · Customer

Hiring company

Sona

Sona connects prompts to pages, and pages to revenue. The Marketing Measurement and Activation Layer for the AI Era.

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