Lead Infrastructure Engineer - Enterprise Backup

Position Summary The Lead Infrastructure Engineer - Enterprise Backup is responsible for the design, implementation, and operational support of Enterprise Backup & data protection platforms, with a focus on Veritas NetBackup and Flex. This role ensures high availability, performance optimization, and resiliency of backup services across on‑prem and hybrid/cloud environments. Primary Responsibilities Backup & Recovery (NetBackup) Design, implement, and administer Veritas NetBackup (including Flex Appliances). Define and manage backup policies, retention schedules, and recovery procedures. Monitor and troubleshoot backup jobs to ensure SLA compliance. Perform restore validations, DR testing, and backup audits. Data Protection & Disaster Recovery Develop and implement enterprise backup and disaster recovery strategies. Integrate backup solutions with virtualization (VMware). Support replication, archiving, and data lifecycle management initiatives. Operational Excellence & Incident Management Lead troubleshooting, root cause analysis, and resolution of backup incidents. Drive service reliability improvements and prevent recurring issues. Support 24x7 operations/on-call rotation as needed. Capacity Planning & Performance Optimization Monitor Backup utilization and forecast growth requirements. Optimize backup performance, deduplication, and storage efficiency. Plan and execute storage expansion and refresh activities. Automation, Compliance & Documentation Automate backup operations using scripting (PowerShell, Python). Maintain technical documentation, SOPs, and architecture diagrams. Ensure compliance with security, governance, and regulatory requirements. Collaboration & Leadership Partner with cloud, virtualization, database, and application teams to deliver integrated solutions. Provide technical leadership and mentoring to junior engineers. Act as SME for enterprise backup technologies. Requirements Basic Qualifications Bachelor’s degree in Computer Science, Information Systems, or related field (or equivalent experience). 8-10 years of experience in enterprise backup engineering. Hands-on expertise with: Veritas NetBackup (including flex appliance) administration and architecture Backup & recovery concepts (replication, deduplication, retention) Experience supporting production environments with high availability and SLA requirements. Shift timings 3 pm to 11pm Indian Standard Time Preferred Qualifications Experience with data protection appliances (Data Domain, NetBackup appliances). Knowledge of virtualization platforms (VMware vSphere, Hyper‑V). Familiarity with ITSM tools (ServiceNow). Certifications (preferred): Veritas NetBackup Certification ITIL Foundation