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Role overview
Job description
Lead Qualification Representative Charlotte, North Carolina, United States CPI Security, a leader in the security and automation solutions industry, is looking for a Lead Qualification Representative to join our growing team at our corporate headquarters in Charlotte, NC! This is more than “just a job” – it’s your chance for a fulfilling, purpose-driven career protecting what matters most. In this role, you will be the first point of contact for inbound and web inquiries, engaging prospects, qualifying interest, and handing off the right opportunities to our sales team. Customers come to you — and you’ll help make sure every lead is handled with energy, professionalism, and care. What You'll Do: Respond to all inbound and web inquiries, including live chat, with a prompt, professional, and engaging approach Cultivate initial engagement with prospects in order to generate qualified opport
…About this listing
- Source: CPI Security's official careers site (via Greenhouse) · last confirmed on the source 27 Oct 2026
- Posted 26 Oct 2026
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What they are looking for
Skills & requirements
Qualification
Lead Qualification Representative Charlotte, North Carolina, United States CPI Security, a leader in the security and automation solutions industry, is looking for a Lead Qualification Representative to join our growing team at our corporate headquarters in Charlotte, NC!
Department · Inside Sales
Hiring company
CPI Security
Headquartered in Charlotte, North Carolina, CPI Security was founded in 1991 on an entrepreneurial spirit and a passion for helping and protecting others. What started as a company of 10 employees and 300 customers has grown into one of the nation’s top 10 largest security providers with over 750 employees. Over the years, CPI has received many awards for excellence, such as twice-awarded SDM Dealer of the Year, Central Station of the Year, and the Marvel Award. The company leads the industry in alarm response times, is consistently ranked in the top 10 of electronic security businesses and is widely known as North Carolina and South Carolina’s Top 25 Best Places to Work.
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