Role overview
Job description
Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: The Partner Quality Lead will work closely with the Partner Optimisation and Delivery teams, ensuring consistency and quality in all customer interactions provided by our partners. The Lead is an ambassador of the Airbnb brand, and must have the ability to articulate those expectations in an authoritative and decisive voice. Our partners are looking to this person to set the bar, and provide them with the framework to achieve success. The ideal candidate has a proven ability to cultivate effective and pr
…About this listing
- Source: Airbnb's official careers site (via Greenhouse) · last confirmed on the source 28 Oct 2026
- Posted 27 Oct 2026
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What they are looking for
Skills & requirements
Qualification
Observe.ai) Quality Assurance certification (e.g; All qualified individuals are encouraged to apply
Department · Community Support
Hiring company
Airbnb
Get an Airbnb for every kind of trip → 7 million holiday rentals → 2 million Guest Favourites → 220+ countries and regions worldwide
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