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Active6mo ago

Machine Learning Engineer, Assistance Engineering

Airbnb·📍 United States

Employment

Full-Time

Work mode

Remote

Experience

Not stated

Salary

$162K – $186K/yr

Role overview

Job description

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: Machine Learning and Artificial Intelligence are at the heart of the Airbnb product. From Trust to Payments, and from Customer Service to Marketing we rely on ML to ensure that guests and hosts have the best possible experience with Airbnb. The Core ML team in Assistance Engineering is the team responsible for adopting the Agentic AI technologies to enable an intelligent, scalable and exceptional customer service experience. We are responsible for developing the Chat AI assistant, Voice AI Assistant and

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About this listing

  • Source: Airbnb's official careers site (via Greenhouse) · last confirmed on the source 27 Oct 2026
  • Posted 20 Apr 2026

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What they are looking for

Skills & requirements

Qualification

The team is constantly exploring the SOTA Agentic architecture, develops and enhances various AI models, ML services and leverages tools including SFT, Reinforcement learning, Distillation, RAG/Search, LLM evaluation and testing automation, feedback-based learning and guardrail for a wide range of applications in Airbnb; All qualified individuals are encouraged to apply

Department · Software Engineering

Hiring company

Airbnb

Technology

Get an Airbnb for every kind of trip → 7 million holiday rentals → 2 million Guest Favourites → 220+ countries and regions worldwide

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