Management Trainee - Operations

About Zippee: Zippee is building India’s #1 Quick Commerce Logistics for consumer brands. Brands connect their online store to Zippee in just a few clicks & can kickstart 30-Min Delivery/120-Min/Same-Day Delivery for customers through our dark store network across India. Our team is ex. Retention Science, oracle SCM, zomato, & from institutions like Hindu College, BITS Pilani, and the University of Southern California. Backed by VCs & founders of India's biggest unicorns, including Ashneer Grover (BharatPe), Kunal Shah (CRED), Peyush Bansal (Lenskart), and Prashant Pitti (easemytrip). Job Description: We are looking for a driven and detail-oriented Management Trainee – Dark Store Operations to join our fast-paced operations team in Gurgaon. This role is designed as a launchpad into operations leadership at Zippee. You’ll work closely with senior team members across dark store operations, inventory, fulfilment, and manpower management, with significant ownership from day one. This role is based in our HQ, but you must be comfortable with frequent travel to stores and other operating locations. Roles & Responsibilities: Manage day-to-day dark store operations across inbound, inventory, picking, dispatch and outbound. Drive fulfilment SLAs across 30-minute, 120-minute and same-day deliveries. Monitor inventory accuracy, stock availability, audits and reconciliation. Track and improve fulfilment TAT, picking accuracy, dispatch timelines and store productivity. Support manpower planning, shift management and workforce productivity. Work closely with delivery partners, vendors and internal teams to resolve operational issues. Maintain daily MIS, identify gaps and drive process improvements on-ground. Take ownership of new operational projects as the network scales. Qualifications: 0–3 years of experience in Operations; strong fresh graduates are also welcome to apply. Exposure to quick commerce, e-commerce, logistics, warehousing or B2B operations is preferred. Strong problem-solving ability and comfort working with data/MIS. Someone who enjoys being on-ground, solving problems and taking ownership, rather than working only from a desk. Flexibility to travel across stores, cities and operating locations is important for this role. Comfortable working in a fast-moving startup environment where priorities can change quickly. What you'll get: Opportunity to be part of a tight-knit rocketship passionate about empowering consumer brands in the quick commerce era. Annual company retreat. Steep learning curve, high ownership, and the chance to grow fast as we scale.