JI
Gurugram, Croatia, India
Artificial IntelligenceAIExcelRecruitment
Z
Salary not disclosed
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Role overview
Job description
WHO WE ARE: Zinnia is the leading technology platform for accelerating life and annuities growth. With innovative enterprise solutions and data insights, Zinnia simplifies the experience of buying, selling, and administering insurance products. All of which enables more people to protect their financial futures. Our success is driven by a commitment to three core values: be bold, team up, deliver value – and that we do. Zinnia has over $180 billion in assets under administration, serves 100+ carrier clients, 2500 distributors and partners, and over 2 million policyholders. WHO YOU ARE: The Client Operations & Support Manager serves as the operational liaison between Zinnia’s clients and internal functional teams. This role is responsible for managing client inquiries, operational escalations, and service requests, ensuring timely resolution and a high-quality client experience. The role
…About this listing
- Listed from Zinnia's careers site via Greenhouse · last confirmed on the source 23 Oct 2026
- Posted 27 Mar 2026
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Role market pulse
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Live jobs
152
Posted 30d
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What they are looking for
Skills & requirements
Qualification
Experience in life insurance, annuity administration, or financial services operations. Exposure to client service delivery or global delivery models. Knowledge of process improvement methodologies (Lean, Six Sigma). Experience with operational reporting and data analysis. Advanced proficiency in Microsoft Office tools. Key Competencies Client focus and service excellence Operational accountability Cross-functional collaboration Analytical thinking and problem-solving Professional communication and executive presence Continuous improvement mindset Work Model & Collaboration Will work closely with US-based client relationship leaders and operational teams. Requires complete overlapping work hours with US time zones as needed. Participation in client calls and leading regular operational reviews. WHAT’S IN IT FOR YOU? We’re looking for the best and brightest innovators in the industry to join our team. At Zinnia, you collaborate with smart, creative professionals who are dedicated to delivering cutting-edge technologies, deeper data insights, and enhanced services to transform how insurance is done. Visit our website at www.zinnia.com for more information. Apply by completing the onl
Department · Insurance, Wealth, & Distribution
Hiring company
Zinnia
WHO WE ARE: Zinnia is the leading technology platform for accelerating life and annuities growth. With innovative enterprise solutions and data insights, Zinnia simplifies the experience of buying, selling, and administering insurance products. All of which enables more people to protect their financial futures. Our success is driven by a commitment to three core values: be bold, team up, deliver value – and that we do. Zinnia has over $180 billion in assets under administration, serves 100+ carrier clients, 2500 distributors and partners, and over 2 million policyholders.
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