Manager, Control Tower & Service Delivery

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. The Opportunity As a Sales Manager, your goal is to drive growth by closing new business while building and expanding a diversified portfolio of clients. You'll have autonomy in achieving growth goals with continued guidance and coaching to ramp and have long-term success. If you enjoy diversity in your day-to-day role with an AI-enabled selling mindset, this is the perfect opportunity for you as no two days are the same! Examples of activities you might find yourself doing with include: leading a discovery call with a prospect to uncover information about their supply chain processes, discussing an onboarding strategy with a fellow Flexporter across our offices, meeting with a prospective client to set up a trial project, or sharing your best practices with the broader sales team in a peer learning session. You will: Identify and lead local sales by driving Chinese brand and enterprise client initiatives to fuel our growth. Proactively consult with clients to understand their logistics and supply chain needs through a solutions-based selling approach. Be able to create value-driven solutions built on deep research and a full understanding of the client's end

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. As a Sales Manager, your goal is to drive growth by closing new business while building and expanding a diversified portfolio of clients. You'll have autonomy in achieving growth goals with continued guidance and coaching to ramp and have long-term success. If you enjoy diversity in your day-to-day role, this is the perfect opportunity for you as no two days are the same! Examples of activities you might find yourself doing with include: leading a discovery call with a prospect to uncover information about their supply chain processes, discussing an onboarding strategy with a fellow Flexporter across our offices, meeting with a prospective client to set up a trial project, or sharing your best practices with the broader sales team in a peer learning session. You will: Identify and lead local sales by driving branding client and eCommerce industrial client initiatives to fuel our growth. Proactively consult with clients to understand their logistics and supply chain needs through a solutions-based selling approach. Be able to create value-driven solutions built on deep research and a full understanding of the client's end to end, order to cash cycle. These sol

Your challenge As a product consultant, you use your expertise in one of our supply chain planning domains to support our customer project teams. In cooperation with our product experts, you implement project-specific solutions and best practices within your domain of expertise, with a focus on bringing new global, cross-industry product developments to the market. You’re responsible for: Growing expertise in one of our core product functions: network design, demand management, S&OP, operational planning, scheduling, cloud, data management & integration, or value enhancers. Providing our solution architects with direct support within your specific product domain of expertise. Providing implementation consultants with specialist product support in the field of project delivery, documentation, and training across all OMP’s core industries. Solving customer-specific challenges related to your product domain, guided by our product experts. Briefing product managers on potential product differentiators and gaps in our product offering based on interactions with customers, implementation consultants and solution architects. Designing and building prototypes for specific customer problems on an occasional basis. About you Essential talents and qualifications: A Master’s or PhD degree in Engineering, Business Administration, Applied Economics, Mathematics, Computer Science, or similar. Great analytical skills and problem-solving abilities. A desire to take ownership of your projects. Strong affinity with IT systems. Basic programming skills. The flexibility to travel. Comfortable under deadlines and pressure. Bonus points if you have: 1 to 3 years of relevant working experience in supply chain planning or business software implementation. Affinity with mathematical modeling and/or machine learning techniques. Prior experience in one of our core industries. But most of all, you are fun to work with and a great team player! So

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. The opportunity: Flexport is a platform for global trade in an industry that comprises 12% of the global GDP. We are the first licensed freight forwarder and customs brokerage built around a modern tech stack. We help the world's fastest-growing brands manage their international supply chains, providing a fully-managed service for moving products between any two places on the planet. Exceptional software development is integral in allowing us to fulfill our mission of fixing the user experience in global trade. At Flexport you’ll develop products that are at the forefront of reshaping the entire logistics & supply chain industries. You’ll work alongside self-starters interested in solving real-world problems and streamlining the inefficiencies in the complex global trade industry. You’ll have the opportunity to reshape an industry by creating the new operating system for global trade. Our engineers are top-notch software developers who love listening to the users, working as a team, and proactively taking the lead whenever necessary. The role involves learning the business of freight forwarding, modeling the work that people do to move freight, desi

About Catch Creation Catch Creation is a global eCommerce company built for the digital age. We create, grow, and manage online brands that inspire customers and deliver real value through exceptional products and experiences. Our team thrives in a fully remote environment, combining creativity, data-driven strategy, and innovation to build scalable eCommerce solutions that perform. From concept to conversion, we specialize in developing brands that stand out in competitive markets—driven by a passion for design, storytelling, and customer satisfaction. Every product we launch reflects our commitment to quality, authenticity, and growth. At Catch Creation, we believe great ideas can come from anywhere—and our remote-first culture allows talented people from around the world to collaborate, innovate, and bring those ideas to life. Core Responsibilities: 1. Inventory Management & Replenishment Monitor and manage inventory levels across all fulfillment locations. Forecast inventory requirements based on sales trends, lead times, seasonality, and inbound shipment schedules. Create and maintain replenishment plans to prevent stockouts and excess inventory. Coordinate inbound and outbound shipments to maintain optimal stock levels. 2. SKU Availability & Sales Channel Control Ensure out-of-stock SKUs are promptly deactivated across all sales channels to prevent overselling. Coordinate with Management, Marketing, and Development teams to manage product activation/deactivation. Reactivate SKUs immediately upon confirmed stock replenishment. Validate system inventory feeds to ensure accurate stock availability is reflected online. 3. Systems Reconciliation & Inventory Accuracy Reconcile inventory counts across OMS, WMS, ERP, and third-party sales platforms. Investigate and resolve discrepancies between internal systems and 3PL warehouses. Partner with 3PL providers to validate stock adjustments, damages, returns, and transfer variances. Maintain accu

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. Your Location This position is CHINA BASED. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. Your recruiter will inform you what cities you are able to work from depending on your personal legal working identity and Airbnb internal policies. The Community You Will Join: Community Support (CS) has increasingly become a key driver of enabling Airbnb's core business. The Community Support Engineering team is responsible for the world-class technology, architecture, and solutions that power CS at Airbnb. The products and capabilities we build empower our guests and hosts, CS agents, and operations teams around the world. As part of the CS Product vision, we are leveraging AI to transform how we deliver customer service - combining advanced ML/LLM capabilities with the expertise of our Support Ambassadors to create a seamless, high-quality support experience. The Difference You Will Make: As an ML Manager within Community Support Product Engineering in China, you will lead a team of machine learning engineers to research, design, and optimize AI models and services that scale AI-powered products and measurably improve the end-to-end Community Support experience for guests, hosts, and support ambassadors. What You’ll Do: Hire, mentor and guide a dynamic team of highly skilled machine learning engineers, fostering their technical growth and professional development. Proactively take initiatives to drive for outcomes over the scope of the team. Build relationships and drive alignment with stakeholders within