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Active3d ago

Manager II - Enterprise Customer Care

Toast·📍 Omaha, Nebraska, United States

Employment

Full-Time

Work mode

On-site

Experience

MID LEVEL

Salary

$90K – $144K/yr

Role overview

Job description

Location: Omaha, NE Office - 1926 S 67th St, Suite 200, Omaha NE 68106. You will be expected to be in office 2 days a week. Hours: The position requires weekend availability and will have working hours between 1:00 PM and 9:00 PM CST. The specific schedule will be assigned at the time of hire. Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. A day in the life As a Customer Care Manager, you will actively manage a team of agents for the Enterprise campaign. You are responsible for the productivity and the well-being of the members of the Customer Care Team in our Omaha, Nebraska office and will act as a Subject Matter Expert for Operations. You will oversee the customer journey for those experiencing Toast Enterprise issues throughout the care experien

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About this listing

  • Listed from Toast's careers site via Greenhouse · last confirmed on the source 23 Oct 2026
  • Posted 20 Oct 2026

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What they are looking for

Skills & requirements

Department · Customer Success : Customer Care : Enterprise

Hiring company

Toast

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