We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary A Shift Supervisor is a key leader supporting the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager or Operations Supervisor onsite, the Shift Supervisor leads the store staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures. Essential Functions: 1. Management Work effectively with store management and store crews Supervise the store’s crew through assigning, directing and following up of all activities Effectively communicate information both to and from store management and crews 2. Customer Service Assist customers with their questions, problems and complaints Promote CVS customer service culture. (Greet, offer help, and thank) Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers Maintain customer/patient confidentiality 3. Merchandise/Presentation Price merchandise Stock shelves Execute the displays, sign and inventory of weekly, promotional, and seasonal merchandise</
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Role overview
Job description
Manager, Joint Replacement Sales
As a Manager of Joint Replacement Sales you will lead, manage and develop a high performing Stryker Joint Replacement Sales team. This role is ideal for charismatic, data-savvy, and collaborative leaders who excel in developing customer relationships, executing strategic sales plans, and delivering impactful business results. The successful candidate will bring a strong background in medical device sales and sales team leadership, with a passion for achieving market share growth and enhancing patient outcomes through advanced joint replacement solutions.
What You Will Do
Lead and develop a team of Joint Replacement Sales Representatives to meet and exceed revenue and market share targets.
Analyze market trends, identify growth opportunities, and create data-driven territory sales plans and strategies.
Establish and maintain strong relationships with surgeons, hospital staff, and key stakeholders to drive customer loyalty and account penetration.
Collaborate cross-functionally with marketing, operations, and clinical support teams to align on business priorities and execution.
Prepare and manage sales budgets, monitor expenditures, and optimize pricing strategies and discount schedules.
Provide hands-on support to your team in high-stakes scenarios including operating room consultations and customer or account issues.
Use sales data and CRM tools to generate forecasts, track progress, and implement performance improvement plans.
Promote Stryker’s mission of improving healthcare through ethical, customer-focused sales practices.
What You Need
Required
Bachelor’s degree in relevant field (business or medical discipline preferred) or equivalent experience.
Minimum 5 years of successful sales experience, preferably in medical devices or healthcare.
Minimum 2 years of direct people management and/or demonstrated ability to work with and lead others to accomplish sales goals.
Preferred
Experience in orthopedic joint replacement or similar surgical device sales.
Strong presentation, negotiation, and strategic planning skills.
Familiarity with hospital procurement processes.
Additional information
This position requires the handling of instruments that may have been contaminated by blood or other bodily fluids. In compliance with Occupational Safety and Health Administration (OSHA) regulations, Stryker will provide a safe working environment for all employees.
Must be able to lift and transport up to 50 pounds occasionally and up to 20 pounds frequently.
Must have a valid driver's license.
Fluency in written and spoken English required.
$70,000.00 - $85,000.00 for fixed income and may be eligible to earn commission and/or bonuses + benefits
Travel Percentage: 60%Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability.Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.Stryker is driven to work together with our customers to make healthcare better. Employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required, depending on customer requirements, to obtain the COVID-19 vaccination as an essential function of their role.
What they are looking for
Skills & requirements
Qualification
What You Need Required Bachelor’s degree in relevant field (business or medical discipline preferred) or equivalent experience; Must have a valid driver's license; Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status
Hiring company
Stryker
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