We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Do you get excited about complex distributed systems? Do you love data? We’re looking for an experienced technology leader to lead and grow our global engineering team and help our customers build better software by building the next generation of Application Performance Monitoring (APM) by leading our Agent teams. New Relic is committed to giving our customers valuable insights into their systems, and New Relic’s APM agents are used by tens of thousands of companies to evaluate and improve the performance of their most important business applications. Opportunity to work from a remote office may be available depending on the applicant's location. What you'll do Hands on with data analysis and technical problem solving Leverage open source tools like OpenTelemetry to acquire data Help design and build our APM agents that run in our customer environments and give engineers deep insight into application performance, and business line owners actionable intelligence on their business performance Build processes that ensure reliability, scalability, team growth and execution Work across teams to build engineering plans and execute, getting things done in a distributed, large-scale, and fast-growing environment This role requires 4+ years of experience leading people and teams 10+ years of experience in Software Engineering Proven track record of leading and scaling strong technical teams Experience handling high performing self-directed remote teams Capable of div
Market pay estimate
$210,296–$312,500 / year for comparable Engineering Manager roles in United States. Not employer-provided.
Role market pulse
How Engineering Manager demand looks in United States
Live jobs
122
Posted 30d
45
30d movement
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Salary listed
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Salary trend 1Y
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Role overview
Job description
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Manager, Software EngineeringAs part of an exciting, fast paced environment developing authentication and security solutions in the e-commerce space, this position will provide technical expertise within the development lifecycle for new products and services.• Are you interested in re-defining how MasterCard does online authentication today?
• Have you ever brought a product to market on a global scale?
• Are you motivated to stay on cutting edge of technology?
This position manages Software Engineering teams that partner with product owners, architecture, development, and operations teams to continue evolving the Mastercard Authentication platform. The role is accountable for people leadership, resourcing, delivery planning, project schedules, and vendor relationships.
Role
• Lead major authentication initiatives by setting technical direction, guiding architecture decisions, and ensuring engineering teams deliver secure, scalable solutions.
• Partner with product, architecture, and engineering leaders to shape authentication strategy, roadmaps, and solution architectures for new and existing business opportunities.
• Mentor engineers and engineering leads by providing technical guidance, coaching, and feedback that strengthen team capability and delivery outcomes.
• Lead and manage agile software development teams that deliver authentication platform capabilities.
• Manage and direct teams of approximately 10 to 12 software developers, systems analysts, and quality engineers. Set expectations and goals, recruit and develop talent, provide coaching, foster career growth, and address performance challenges when needed.
• Design, develop, and modify software solutions and implementation plans while working closely with business stakeholders.
• Drive software design decisions that promote scalability, maintainability, security, and long-term platform evolution.
• Evaluate software development options and provide analysis that informs product development direction.
• Consult with internal departments to identify customer needs, translate those needs into project objectives, and provide software development support across partner teams.
• Create and maintain relevant engineering, delivery, architecture, and operational documentation.
• Lead the adoption of secure engineering practices and support the delivery of resilient authentication solutions.
• Promote operational excellence by ensuring systems are observable, reliable, supportable, and designed for operational readiness.
• Experience with authentication platforms, security solutions, or related technologies.
• Must have strong organizational and analytical skills and be able to interact effectively with all levels of management.
• Exercise independent judgment and discretion in project management by prioritizing work, planning delivery, tracking progress, and communicating risks.
• Provide analysis and recommendations that guide product development direction.
• Foster cross-functional collaboration, drive enterprise thinking, and help teams navigate complex technical and business challenges.
________________________________________
All About You
The ideal candidate brings a combination of engineering leadership, hands-on technical depth, and experience delivering secure, resilient authentication capabilities.
Strong hands-on experience in:
• Java, Spring / Java EE
• RESTful APIs
• Databases (Oracle / PostgreSQL)
• Experience building microservices architecture, event-driven systems, and cloud-native applications
• Strong understanding of data structures and algorithms, with the ability to:
o Design efficient, scalable solutions
o Optimize performance through appropriate data modeling and algorithm selection
o Evaluate trade-offs in complexity, memory usage, and execution efficiency
• Experience with cloud platforms such as AWS, Azure, GCP, or PCF; Kubernetes and Docker; CI/CD pipelines; and Infrastructure as Code.
• Experience establishing quality governance, guiding effective code reviews, and reinforcing engineering best practices across teams.
• Experience with performance testing and optimization, automated testing frameworks, and troubleshooting complex production systems in partnership with engineering and operations teams.
• Strong understanding of software design principles and the ability to create scalable, maintainable, and secure solutions.
• Experience implementing and championing secure coding practices and application security standards.
• Experience designing systems with strong observability, operational readiness, reliability, and supportability characteristics.
• Excellent written and verbal communication skills, with the ability to articulate technical strategy, architecture decisions, delivery risks, and trade-offs to stakeholders across globally distributed teams.
• Strong understanding of SDLC methodologies, including Agile, Scrum, DevOps, release management, and continuous improvement practices.
• Demonstrated ability to shape technical vision, lead through ambiguity, drive organizational change, and build high-performing engineering teams.Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact [email protected] and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard’s security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
Pay Ranges
O'Fallon, Missouri: $140,000 - $231,000 USDWhat they are looking for
Skills & requirements
Qualification
We hire the most qualified candidate for the role
Hiring company
Mastercard
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