Manager - Warehouse Finance

Department : Finance Location : Bangalore (Role will be primarily based out of SNITCH Warehouse, Yelahanka with 1–2 days per week in the HQ) Experience : 2–5 years Role Summary We're looking for a detail-driven professional to own the financial control layer between our warehouse operations and sales/distribution channels. This role sits at the intersection of ops and finance - covering order-to-invoice reconciliation, inventory quantity movement, returns and claims, and marketplace/channel financial communication - while also driving inventory governance, audit readiness, and the SOPs that make these processes scalable as the business grows. Key Responsibilities Order-to-Invoice & Quantity Reconciliation Own the PO → SO → invoice reconciliation cycle end-to-end. Track and reconcile quantity ("quant") movement of inventory across WMS, ERP, and channel systems to ensure physical stock aligns with financial records. Identify mismatches between purchase orders, sales orders, invoices, and stock movement; drive root-cause resolution. Coordinate with warehouse, sales ops, and accounts teams to close open/ageing items within defined TAT. Returns, Shortage & Excess Management Manage the full returns lifecycle across sales channels: Return Orders (RO), Return-to-Vendor (RTV), and inward processing. Ensure accurate accounting of returns and inventory reconciliation post-inward. Investigate shortage and excess variances; drive timely book closure in line with monthly/periodic close timelines. File, track, and follow up on SPF (Stock/Seller Protection Fund) claims; reconcile settlements against filed claims and escalate shortfalls. Marketplace & Channel Financial Communication Own marketplace/channel financial email communication and drive open issues to closure. Raise and track tickets for marketplace (MP) line-item discrepancies through to resolution. Establish a structured, recurring communication cadence with channel partners' finance/account teams to resolve open discrepancies. Maintain a discrepancy tracker with defined SLAs. Credit/Debit Note Management Raise credit notes and debit notes for returns, shortages, damages, and pricing/rate discrepancies. Ensure GST-compliant documentation on all CN/DN transactions. Inventory Governance & Documentation Own inventory-led business documentation, ensuring finance aspects (valuation, movement records, adjustments) are accurately captured. Drive inventory governance - controls, checks, and policy adherence across the warehouse-finance interface. Ensure documentation and processes remain audit-ready at all times. Process, SOP & Audit Ownership Design and document SOPs for reconciliation, returns, claims, and inventory processes. Lead audits (internal/external, stock and financial) related to inventory and channel finance - coordinate with auditors, track findings, and drive closure. Identify process gaps and drive standardization/automation across warehouse-finance workflows. Train warehouse and accounts teams on SOP adherence. Requirements Bachelor's degree in Commerce / Finance / Accounting (B.Com, M.Com, or MBA Finance preferred). 2–5 years of experience in warehouse finance, order-to-cash reconciliation, or AR/AP roles, preferably in a business operating across multiple sales/distribution channels. Working knowledge of ERP/WMS systems (preferably Unicommerce, Logic, or similar). Strong Excel skills. Strong understanding of GST provisions applicable to credit/debit notes. Understanding of inventory governance and control frameworks. Strong stakeholder communication skills, with the confidence to negotiate and follow up with external channel partners. Prior experience setting up SOPs/process documentation from scratch. Exposure to leading or supporting inventory/financial audits. Exposure to dispute resolution or claims management with channel partners.