A&
Georgia, New York, United States· Remote
$35K – $60K/yr
Customer Service
A&
Active1d ago
Online Customer Service – Booking Travel
Pay vs market · Below median
This job's pay ($47,500 a year at the midpoint) is higher than about 35% of 9 salary-listed Customer Service jobs in United States in the last 12 months; their median is $51,300.
Role overview
Job description
Job Title:
Remote Customer Service Representative – Travel Booking
Job Type:
Flexible Schedule | Remote
About Us
We are a trusted travel planning company specializing in personalized vacations, hotel accommodations, cruises, and group travel. Our mission is to deliver exceptional customer service while helping clients create memorable travel experiences worldwide.
Position Overview
We are seeking friendly, detail-oriented individuals to join our team as Remote Customer Service Representatives focused on cruise & hotel bookings. In this role, you will assist clients with researching, planning, and securing hotel accommodations that align with their needs and preferences.
This opportunity is ideal for individuals who enjoy helping others, have an interest in travel, and are comfortable working in a remote environment. Comprehensive training and ongoing support are provided.
Key Responsibilities
Assist clients with selecting and booking hotel accommodations
Provide accurate information on hotel options, amenities, pricing, and availability
Respond to client inquiries via phone, email, and online platforms in a timely and professional manner
Maintain accurate records of client interactions and bookings
Collaborate with team members to ensure a smooth client experience
Stay informed on travel trends and hotel offerings
Participate in virtual training sessions and team meetings
Qualifications:
What We Offer:
Remote work with flexible scheduling
Training and access to industry tools and resources
Supportive team environment and mentorship
Performance-based earning potential
Access to travel-related discounts and perks
Opportunities for personal and professional growth
- Strong communication and customer service skills
- Professional, positive, and client-focused attitude
- Ability to work independently and manage time effectively
- Basic computer proficiency and reliable internet access
- Interest in travel and hospitality
Previous experience in customer service, hospitality, or sales is beneficial but not required.
About this listing
- Source: Aisles & Abroad's official careers site (via Lever) · last confirmed on the source 1 Nov 2026
- Posted 31 Oct 2026
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What they are looking for
Skills & requirements
Department · Deidre
Hiring company
Aisles & Abroad
Hospitality & Travel
View the company profile, current openings and hiring details.
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