Fanatics Commerce is the global leader in licensed sports merchandise, operating a vertically integrated platform that designs, manufactures, and delivers officially licensed apparel, jerseys, headwear, and collectibles for major leagues, teams, and events worldwide. With more than 900 e-commerce sites and a global omnichannel presence across digital, in-venue, and retail, Fanatics Commerce reaches fans in over 180 countries and powers official fan experiences for many of the world's most iconic sports properties. At Fanatics, we bring our BOLD Leadership Principles to life every day - building championship teams, obsessing over fans, acting with entrepreneurial speed, and delivering with a determined and relentless mindset. As we continue to scale our global platform, the Facilities Lead will play a critical role in ensuring the seamless operation and maintenance of Fanatics Commerce Fulfillment and Manufacturing Centers. ROLE OVERVIEW The Facilities Lead is critical to the smooth operation of our Fulfillment and Manufacturing Centers, responsible for ensuring the proper functioning and upkeep of the Facility, Automation Equipment, Manufacturing Equipment, Material Handling Assets, Housekeeping, and Grounds. This position reports to the Facilities Manager and Supervisor and serves as a strategic partner to the Operations Team, performing advanced troubleshooting, repair, and preventive maintenance to maximize site success. The Facilities Lead delivers business and fan impact through BOLD leadership and execution excellence, leveraging data, automation, and AI-enabled insights. HOW WILL YOU DRIVE IMPACT Success is measured by the ability to deliver results through BOLD capabilities and measurable outcomes. Team & Leadership Impact (Build Championship Teams) • Partner closely with Facility Technicians and the Operations Team to diagnose and resolve complex mechanical and electrical problems, ensuring alignment and clear communication across function
Role overview
Job description
Fanatics Commerce is the global leader in licensed sports merchandise, operating a vertically integrated platform that designs, manufactures, and delivers officially licensed apparel, jerseys, headwear, and collectibles for major leagues, teams, and events worldwide. With more than 900 e-commerce sites and a global omnichannel presence across digital, in-venue, and retail, Fanatics Commerce reaches fans in over 180 countries and powers official fan experiences for many of the world's most iconic sports properties. At Fanatics, we bring our BOLD Leadership Principles to life every day - building championship teams, obsessing over fans, acting with entrepreneurial speed, and delivering with a determined and relentless mindset. Operations Manager Fanatics Commerce is the global leader in licensed sports merchandise, operating a vertically integrated platform that designs, manufactures, and
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Skills & requirements
Qualification
Minimum 5 years of distribution or warehouse management experience, with demonstrated ability to lead large, multi-function teams in a high-volume environment. • 3–5 years of Fanatics tenure, with deep familiarity with internal operations, culture, and systems. • Strong computer proficiency including Excel, Word, Lotus Notes, Internet, Mainframe, FMS, and DMS. • Demonstrated ability to analyze operational and performance data and translate findings into effective courses of action. • Strong written and oral communication skills, with the ability to clearly convey direction to athletes, supervisors, and senior leadership alike. • Proven ability to perform in a fast-paced environment while managing difficult situations with composure and sound judgment. • Excellent planning and organizational skills, with the ability to prioritize competing demands, multitask, and lead staffing and capacity planning for peak operational periods.
Department · Commerce - Apparel & Ops - Operations Support
Hiring company
Fanatics Commerce
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