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Active15h ago

Operations Manager, Product & Engineering (Incident Operations)

Sierra·📍 San Francisco, California, United States

Employment

FULL TIME

Work mode

On-site

Experience

SENIOR LEVEL

Salary

$170K – $220K/yr

Role overview

Job description

About us Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor and Clay Bavor . Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was

…

About this listing

  • Source: Sierra's official careers site (via Ashby) · last confirmed on the source 30 Oct 2026
  • Posted 30 Oct 2026

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Role market pulse

How Operations Manager demand looks in United States

71/100 · rising

Live jobs

485

Posted 30d

297

30d movement

+94.1%

Remote share

10.1%

Salary listed

26.8%

Salary trend 1Y

Not enough history

What they are looking for

Skills & requirements

Department · Operations

Hiring company

Sierra

Technology

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Below typical pay

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● Strong current hiring demand for this role

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