$220K – $280K/yr
Operations Manager, Product & Engineering (Incident Operations)
Role overview
Job description
About us Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor and Clay Bavor . Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was
…About this listing
- Source: Sierra's official careers site (via Ashby) · last confirmed on the source 30 Oct 2026
- Posted 30 Oct 2026
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Role market pulse
How Operations Manager demand looks in United States
Live jobs
485
Posted 30d
297
30d movement
+94.1%
Remote share
10.1%
Salary listed
26.8%
Salary trend 1Y
Not enough history
What they are looking for
Skills & requirements
Department · Operations
Hiring company
Sierra
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