Salary not disclosed
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Role overview
Job description
Job Title: Account Manager - Online Reputation Management (ORM) Department: ORM Work Model: In-office (5 days a week) About the Role: We are looking for a proactive and experienced Senior Executive to join our Online Reputation Management (ORM) team. In this role, you will be the voice of multiple brands, ensuring that customer queries are addressed promptly and brand sentiment is positively maintained across all digital channels. Key Responsibilities: Query Resolution: Actively monitor, track, and respond to customer queries, reviews, and feedback across various social media platforms and digital touchpoints. Brand Management: Effectively manage and maintain the online reputation for multiple brands simultaneously, ensuring each brand's unique tone of voice and guidelines are strictly followed. Reporting: Prepare detailed, regular reports on brand sentiment, customer feedback, and overa
…About this listing
- Source: Hiveminds Innovative Market Solution Pvt Ltd's official careers site (via Keka) · last confirmed on the source 31 Oct 2026
- Posted 7 Oct 2026
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What they are looking for
Skills & requirements
Department · Business Operations
Hiring company
Hiveminds Innovative Market Solution Pvt Ltd
HiveMinds delivers strategic, data-driven digital marketing solutions to help startups and brands grow sustainably with advanced technology and expertise.
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₹20K – ₹40K/mo
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