AT
Annapolis, Maryland, United States
RecruitmentHR
LH
Role overview
Job description
The Patient Access Associate (PAA) is a hospital-based, non-clinical healthcare professional who serves as the first point of contact for patients. In this pivotal role, the PAR ensures a positive patient experience during the registration and admission processes by accurately collecting essential demographic and financial information. 1. Patient Identification and Documentation: · Greet patients and visitors courteously and professionally. · Accurately identify patients in the Master Patient Index to reduce erroneous duplicate medical records, maintaining a 98% accuracy rate in medical record creation. · Update demographics per legal identification. · Verify the information on armbands before placing them on patients. · Explain all required documents verbally, obtain signatures appropriately, and document any inability to obtain sign
…About this listing
- Source: Luminis Health's official careers site (via Greenhouse) · last confirmed on the source 29 Oct 2026
- Posted 12 Mar 2026
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What they are looking for
Skills & requirements
Qualification
Experience/Education/Certification Requirements: High school diploma or equivalent; Must obtain Certified Patient Access Specialist (CPAS) certification within 8 months of hire
Department · LH Anne Arundel Med Ctr - Patient Access
Hiring company
Luminis Health
Healthcare
Luminis Health is a nationally recognized health system in Maryland. With more than 700 inpatient beds and nearly 100 sites of care across the region, including Anne Arundel Medical Center, Doctors Community Medical Center, J. Kent McNew Family Medical Center, Pathways, and Luminis Health Clinical Enterprise, we are committed to providing easy access to high-quality care, near to where people, live, work and play. Luminis Health believes that health and wellness are fundamental to everyone and by working side by side with our community, patients, and partners, we generate a positive impact for all. We are committed to diversity and addressing health equity. We believe access to healthcare should be refreshingly easy. Our R.I.S.E. values of Respect, Inclusion, Service, and Excellence guide how we work together every day. We will enhance the health of the people and communities we serve, because we believe that we're better together. All of us.
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