Patient Care Navigator

The Patient Care Navigator will play a critical role in delivering excellent customer service to WoundTech patients. Responsible for coordinating care to schedule initial patient visit, schedule management, coordinating care with provider in the field, and other patient outreach activities. This role supports patient engagement across the organization in multiple market locations. Responsibilities include: · Outreach to patients to initiate and support ongoing clinical services. · Conduct comprehensive intake when initiating services to ensure pertinent information for excellent care. · Assess if patient qualifies for services during intake process along with medical records review. · Utilize critical thinking skills to resolve situations with minimal escalation to a leader. · Coordinate with field providers to schedule patients on appropriate days of the week. · Ensure patient schedulin