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Active3w ago

People Experience Specialist - Manufacturing & Distribution

Lush Handmade Cosmetics·📍 Toronto, Ontario, Canada

Employment

FULL TIME

Work mode

On-site

Experience

2+ years

Salary

C$70.2K – C$78K/yr

OverviewRequirementsCompanySimilar jobs

Role overview

Job description

The People Experience Specialist acts as a trusted advisor and plays an essential role in guiding and advising staff in North America on their resources, guidance on employee issues and providing objective resolutions, ensuring proper interpretation and fair application of employment policies, and navigating tricky employment situations while ensuring fair, consistent people led approach.. You hold sacred our Lush culture and values through fearless leadership and owning the experience of every employee and customer in your shops. You grow talent by motivating, encouraging and coaching, the retail business in people best practices as relates to safety, well-being, compliance, and integrity between our business and people; you know how to be curious about their opportunities and how to be real with feedback and support.  Lush values people that can adapt and evolve to the needs of our bu

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About this listing

  • Source: Lush Handmade Cosmetics's official careers site (via Greenhouse) · last confirmed on the source 29 Oct 2026
  • Posted 2 Oct 2026

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What they are looking for

Skills & requirements

Excel →recruitment →HR →

Qualification

Required: 2+ years direct employee relations experience, specifically working on employee complaints, time and attendance issues, leaves, workplace investigations, terminations and application of policy Proficient HR experience in your geographical area of responsibility Knowledge of employment law in your area of responsibility Knowledge of employment policies and practices as related to your business area. Ability to conduct a high volume of workplace investigations free of bias, articulate to root challenges, consider legal, business and personal implications in recommending a comprehensive solution Ability to maintain confidentiality, take thorough notes, and follow through on outcomes Strong investigation skills including objective note taking and labor law compliant questioning techniques. Excellent listening and communication skills Excellent analytical, critical thinking and troubleshooting skills. Excellent organization and time management skills Proficient in Excel, Microsoft Suite, Google Suite and adaptable to other systems as required Available to work onsite 5 days per week Ability to travel up to 25% both in market and within North America for meetings and site visit

Department · People Experience

Hiring company

Lush Handmade Cosmetics

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