Personal Injury Case Manager

Qualification

Must-Have Qualifications At least one year of direct personal injury law firm experience. Experience managing or materially supporting pre-litigation personal injury cases. Professional fluency in English and Spanish, both written and spoken. Ability to communicate legal and medical concepts accurately in both languages. Experience communicating directly with personal injury clients. Working knowledge of motor vehicle accident claims. Ability to interpret medical records, diagnostic reports, treatment notes, and billing ledgers. Understanding of the pre-litigation personal injury case lifecycle. Experience communicating with insurance adjusters and medical providers. Ability to manage a substantial caseload and multiple competing deadlines. Strong attention to detail. Strong organization, prioritization, and follow-up skills. Ability to work independently after training. Sound judgment regarding when to act independently and when to request attorney guidance. Comfort using case-management software and digital workflows. Willingness to adopt AI-based technology and changing SOPs. Professional, empathetic, and client-focused communication skills. Reliable transportation and ability t