Platform/Network/Teleservices Engineering Lead

Job Description The Platform/Network/Teleservices Engineering Lead serves as the senior technical leader responsible for overseeing engineering support across platform, network, cloud, and teleservices environments within a complex DoD enterprise. This role provides day-to-day leadership of engineering teams, ensures compliance with DoD, Defense Cyber Defense Command (DCDC), U.S. Cyber Command, DISA, and Zero Trust cybersecurity requirements, leading major technical initiatives, and delivering engineering support across NIPRNet, SIPRNet, and JWICS environments. The Lead acts as a senior technical authority, managing engineering operations, guiding solution design, supporting change control processes, and ensuring high-quality delivery of all engineering services. Key Tasks & Responsibilities

Leadership & Project Management

Lead and mentor platform, network, cloud, and teleservices engineering teams

Oversee engineering tasks across multiple environments and enclaves

Serve as liaison between technical teams, program leadership, and government stakeholders

Plan, track, and report on engineering project stages, risks, and impacts

Ensure teams produce high-quality documentation, including design documents, troubleshooting guides, system configurations, and lessons learned

Platform /Network /Teleservices Engineering

Provide engineering support for NIPRNet, SIPRNet, and JWICS

Execute change control processes; support Critical Design Reviews (CDR)

Design, test, validate, and deploy engineering changes; ensure post-deployment monitoring

Perform:

System monitoring & performance tuning

Network configuration engineering

Zero Trust Network Architecture implementation support

IPv6 migration & processing

Technology assessments & recommendations

Maintain Information Systems Contingency Plans (ISCP)

Deliver engineering support in:

Infrastructure services

Virtualization (VMware, Hyper-V)

Monitoring & lifecycle management

Cloud technologies (PaaS, SaaS, containerization)

Provide engineering support for key enterprise technologies:

SQL, MECM, SCOM

Directory Services

Microsoft/Linux platforms

Conduct studies, cost/benefit analysis, and alternatives analysis for modernization initiatives

Support enterprise fax and unified communication environments

Deliver engineering support in:

Infrastructure services

Virtualization (VMware, Hyper-V)

Monitoring & lifecycle management

Cloud technologies (PaaS, SaaS, containerization)

Provide engineering support for key enterprise technologies:

SQL, MECM, SCOM

Directory Services

Microsoft/Linux platforms

Conduct studies, cost/benefit analysis, and alternatives analysis for modernization initiatives

Support enterprise fax and unified communication environments

Administer PostgreSQL instances supporting call recording and A/V conference systems

Support Cisco Unified Communications Manager (CUCM)

Manage VMWare ESXi instances supporting UNCOMM services

Ensure STIG compliance, vulnerability remediation, and patch management across UC systems

Develop POA&Ms, AORs, and SOLs when necessary

Required Skills & Competencies

Ensure engineering alignment with DoD, GSA, and DFAS policies and best practices

Provide detailed engineering presentations across platform, operations, teleservices, and IA areas

Collaborate with cross-functional teams to complete patching, remediation, and lifecycle management activities

Support storage architecture design, capacity planning, and storage engineering

Demonstrated success managing technical environments of similar size and scope within DoD or Federal environments

Proven ability to lead and develop teams in high-pressure, customer-focused environments

Expertise implementing and enforcing DoD STIG, IAVM, and cybersecurity compliance

Strong working knowledge of:

Platform engineering (Windows, Linux, virtualization, directory services)

Network engineering (design, configuration, monitoring)

Cloud and hybrid environments

Unified Communications / Teleservices

Experience performing engineering analysis: cost, risk, performance modeling, and alternatives analysis

Ability to plan, initiate, execute, and lead complex engineering projects

Excellent communication skills for senior government briefings

Reporting & Deliverables

Engineering design documentation & Critical Design Review materials

Change control documentation

System configuration baselines

Lessons learned reports

ISCP documentation

Engineering studies, alternatives analyses, and project cost estimates

Weekly status updates and performance reporting

Education & Experience

Minimum Education

Bachelor’s degree.

MA/MS degree preferred

Minimum General Experience

Eight (8) years of progressive experience in IT engineering, platform operations, network engineering, or a closely related IT management discipline involving oversight of large, complex, multi-site programs

Certifications

Project Management Professional (PMP) or equivalent – REQUIRED

Relevant commercial certifications (e.g., ITIL, Agile, CISSP, CSM) – desired

Must maintain all mandatory certifications

Security Clearance

Must be a U.S. Citizen.

Selective Service registration required (if applicable).

Secret Security Clearance required

Must maintain fitness and eligibility for national security positions

Other (Travel, Work Environment, DoD 8570 Requirements, Administrative Notes, etc.)

Onsite at customer location

Computer World Services is an affirmative action and equal employment opportunity employer. Current employees and/or qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, disability, protected veteran status, genetic information or any other characteristic protected by local, state, or federal laws, rules, or regulations. Computer World Services is committed to the full inclusion of all qualified individuals. As part of this commitment, Computer World Services will ensure that individuals with disabilities (IWD) are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Human Resources at hr@cwsc.com.