Principal Business Analyst / Project Manager

Horizon Trading Solutions is an independent global technology company focused on electronic trading, supporting agency and principal business goals across equities and derivatives. For over 20 years we’ve equipped the most progressive global capital market players with powerful algorithmic technology and direct connectivity to more than 80 exchanges worldwide. Our single multi-asset platform and our unfaltering commitment to client partnership allow us to promise Performance Simplified: making it easy to be the best in trading. We are hiring a Customer Delivery Manager based in Hong Kong for the APAC Market. Customer Delivery Manager is a key stakeholder at Horizon Software, she/he acts as a link not only between customers and the company but also between various teams, including Sales, Legal, Account Managers, Product Owners, Product Experts, Client Services and Engineering teams. Your day to day? Pre-sale phasis: Assist presales Define scope and deliver project definition Write specs / requirements, involve product experts & product owners when needed Provide Timeline & Budget with Managed Services (one off and recurring cost) Client onboarding: Work closely with Horizon teams to identify gaps & implementation risks in early project phases, Get UAT Sign Off for Project Delivery / Onboarding Communicate internally about project progress to Sales and Management teams Ensure that projects are delivered in respect of deliverables in respect of contract (SLA), budget and quality standard, deliver reports and follow-up (budget, structure, planning, resources) Follow-up Software Onboarding (after integration by engineering): gather client's feedback on Initial Install Measure client technical satisfaction through onboarding and client sign off once Live Run and other tasks: Gather client requests and manage the workflow of tickets in our tracking tool (escalation if needed) Give visibility to clients on delivery plans for bug fixes and new

Senior Site Reliability Engineer (SRE) / Managed Services Engineer Who We Are Horizon Trading Solutions is an independent global technology company focused on electronic trading, supporting agency and principal business goals across equities and derivatives. With over 20 years of experience, Horizon provides a powerful multi-asset trading platform with direct connectivity to more than 80 exchanges worldwide, enabling clients to deploy sophisticated trading strategies across global markets. As our Managed Services and SaaS activities continue to grow across APAC, we are looking for a Senior Site Reliability Engineer (SRE) to join our Hong Kong team and play a key role in delivering highly available, secure, and performant trading infrastructures for our clients. Role Overview The Senior SRE Engineer will be responsible for designing, deploying, operating, and continuously improving the infrastructure supporting Horizon's hosted and managed trading platforms. Working closely with Infrastructure, Development, Product, and Client Services teams, you will ensure the reliability, security, performance, and scalability of critical production environments deployed on premises, in colocation facilities, and in cloud environments. This is a hands-on engineering role suited to someone passionate about operational excellence, low-latency infrastructures, automation, and financial technology. Key Responsibilities Platform Reliability & Operations Ensure high availability and operational readiness of Horizon's managed trading platforms. Monitor, maintain, and optimize production environments through proactive health checks, performance tuning, upgrades, and preventive maintenance. Diagnose and resolve infrastructure, network, database, and application incidents to minimize service disruption and meet service level objectives. Respond proactively to infrastructure alerts and client issues, lead deep-dive root cause analyses, and drive continuous improvement initiatives to enha

Principal Consultant - Payments SME Location: Hong Kong (Hybrid) | Practice Area: Banking & Payments | Type: Permanent Shape the future of payments. Lead transformation. Deliver lasting impact. The Role As a Principal Consultant within Capco's Banking & Payments practice, you'll help leading financial institutions design, transform and modernise their payments capabilities. Combining deep payments expertise with strong consulting and technology knowledge, you'll lead complex engagements from discovery through to solution design and delivery. You'll work closely with senior client stakeholders to define payment strategies, assess current state capabilities, and develop target operating models and technology solutions across domestic and cross-border payment ecosystems. As a trusted advisor, you'll bring industry insight, structured problem solving and strong communication skills to help clients navigate evolving customer expectations, regulatory requirements and industry change. What You'll Do Payments consulting: Lead strategic and transformation initiatives across retail banking payments, helping clients optimise payment processes, operating models and technology capabilities. Discovery and solution design: Facilitate workshops, conduct assessments and lead discovery activities to define business requirements, target-state architecture and delivery roadmaps. Solution architecture: Design end-to-end payment solutions across domestic and cross-border payment ecosystems, ensuring alignment with business objectives, customer needs and regulatory requirements. Client advisory: Act as a trusted advisor to senior stakeholders, providing insights into market trends, emerging technologies and payments innovation. Consulting excellence: Develop high-quality presentations, executive papers and client deliverables, translating complex concepts into clear and compelling recommendations. Leadership and delivery: Lead multidisciplinary project teams, manage client relatio

Help leading insurers rethink how underwriting, claims and operations work The Role Capco is growing its Insurance practice in Hong Kong and is looking for a Principal Consultant to lead transformation initiatives with major Life, Health and General Insurance clients across Hong Kong and APAC. This is an opportunity to work directly with senior insurance leaders to redesign operating models, transform underwriting and claims capabilities, modernise customer journeys, and unlock value through digital, automation, data and AI-enabled solutions. You will play a key role in shaping client outcomes, developing market propositions, and contributing to the continued growth of Capco’s Insurance practice. What You’ll Do Lead end-to-end transformation programmes across Life, Health and General Insurance clients throughout Hong Kong and APAC. Design future-state operating models, process improvements, and customer, underwriting and claims journey enhancements. Partner with senior stakeholders including COOs, Heads of Claims, Heads of Underwriting, Operations Leaders and Transformation Executives to deliver strategic change. Lead multidisciplinary teams across consulting, technology, operations, data and third-party vendors to achieve successful outcomes. Contribute to business development activities, market propositions, thought leadership and the growth of Capco’s Insurance capability. What We’re Looking For 8–12+ years of experience within consulting, insurance operations, underwriting, claims, transformation, or a related discipline. Strong understanding of insurance operating models, process optimisation, underwriting operations, claims operations and policy servicing. Proven experience delivering large-scale transformation programmes within regulated insurance environments. Ability to engage senior stakeholders and translate strategic objectives into practical, measurable delivery plans. Professional fluency in English; Cantonese and/or Mandarin language ski

Location: Hong Kong | Practice Area: Insurance | Type: Permanent Lead transformation at the heart of insurance – shaping better operations, stronger customer outcomes, and sustainable business performance. The Role As an Insurance Managing Principal at Capco, you will play a senior leadership role in growing and delivering our Insurance practice in Hong Kong, with a particular focus on insurance operations transformation across claims and underwriting. You will work closely with senior client stakeholders to shape and deliver complex transformation programmes that improve operational effectiveness, customer outcomes and business performance. Bringing deep insurance expertise and consulting experience, you will connect strategy with execution, helping clients rethink operating models, processes and capabilities across the insurance value chain. Alongside client delivery, you will contribute to the continued growth of Capco’s Insurance business by developing trusted client relationships, identifying opportunities and supporting the development of our people and propositions. What You’ll Do Lead complex insurance operations transformation engagements, with particular focus on claims, underwriting and end-to-end operational improvement. Partner with senior insurance executives to define transformation strategies, target operating models, business cases and implementation roadmaps. Shape and deliver programmes that simplify processes, improve customer and employee experiences, strengthen controls and enhance operational performance. Build trusted senior client relationships, identify emerging business challenges and develop opportunities that contribute to the growth of Capco’s Insurance practice. Provide leadership across multidisciplinary teams, supporting colleagues through coaching, knowledge sharing and high-quality delivery. What We’re Looking For Significant experience within insurance consulting, transformation or senior insurance operations roles, with st

ABOUT US Capco is a global technology and management consultancy specializing in driving digital transformation in the financial services and insurance industries. Capco is committed to providing clients with practical solutions. We offer a globally integrated service with offices in leading financial centers across the globe. We have the people, the vision, and the passion. We are growing through a significant growth journey, now is a very good time to join us as we expand geographically, increase headcount and disrupt the consulting market across APAC with entrepreneurial and agile thinking. We are: Experts in banking and payments, capital markets and wealth and asset management Deep knowledge in financial services offering, including e.g. Finance, Risk and Compliance, Financial Crime, Core Banking etc. Committed to growing our business and hiring the best talent to help us get there Focus on maintaining our nimble, agile and entrepreneurial culture ROLE RESPONSIBILITIES We are currently seeking a Principal Consultant to support and drive the growth of our Securities Services practice, with a strong focus on Fund Administration Transformation. This is an exciting opportunity to be a leader, driving complex client programs, shape delivery approaches, and building consulting capability across the practice As a Principal Consultant within the Securities Services team, you will lead fund administration transformation projects across fund accounting, operations, and securities services for top-tier financial institution KEY RESPONSIBILITIES Lead large-scale transformation programmes across fund administration, transfer agency, middle office , and securities operations. Provide deep subject matter expertise across Fund Admin processes, controls, regulatory obligations, and industry standards. Act as a senior advisor to clients, shaping strategy, operating models, and delivery roadmaps across the fund administration lifecycle.&