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Role overview
Job description
Process Trainer – Sales Department: Quality & Training Company: Ketto Experience: Minimum 2 years as a sales trainer, preferably in BPO sales or telesales About Ketto Ketto is a technology-enabled crowdfunding platform driven by the vision of “Healthcare for All.” We help individuals and communities connect with donors to raise funds for medical needs and other meaningful causes. Join us in building stronger donor relationships and creating a positive impact through effective, empathetic conversations. About the Role We are looking for an experienced Process Trainer – Sales to develop and strengthen the capabilities of our sales and donor engagement teams. The role involves managing New Hire Training (NHT), On-the-Job Training (OJT), refresher training, and floor coaching to improve agent readiness, sales performance, process knowledge, and donor experience. The ideal candidate combines
…About this listing
- Source: Ketto Online Ventures Pvt Ltd's official careers site (via Keka) · last confirmed on the source 29 Oct 2026
- Posted 29 Sept 2026
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What they are looking for
Skills & requirements
Attendance and PunctualityProblem Solving AbilityCommunication →Attitude and behavior in the workplaceAbility to work/deliver under pressure
Qualification
Throughput Management & Reporting Track and analyze NHT and OJT throughput, including batch progression, assessment outcomes, certification, and training drop-offs; Required Qualifications & Skills Minimum 2 years of experience as a sales trainer, preferably in a BPO, contact centre, or telesales environment
Department · Training & Quality
Hiring company
Ketto Online Ventures Pvt Ltd
Media & Marketing
View the company profile, current openings and hiring details.
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