Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Join us in our mission to transform the way people shop and eat, where impact, innovation and growth drive everything we do. Our Marketing teams build brand love and drive growth across a global, three-sided marketplace, reaching millions of customers, riders and partners every day. We’re looking for a CRM Executive for UAE to join our UAE team. In this role, you’ll help us play a key role in planning, building, and executing CRM campaigns. Working closely with stakeholders across Marketing, Data Analytics, Creative, Product, and Engineering, you'll help deliver highly personalised customer communications that support both commercial objectives and customer needs. What You’ll Be Doing You’ll be joining the Central CRM team. This position will be part of the Central CRM team, composed of 30+ specialists in CRM, dedicated to executing campaigns for the UAE as well as supporting global strategic initiatives. The team collectively strives to expand our subscriber base and enhance engagement metrics, with a primary focus on retaining Deliveroo customers. Serving as the voice of the customer, the CRM team directs efforts toward enhancing personalised user experiences, activating best-in-class CRM and supporting marketing initiatives. Here’s what your day-to-day might look like: Own the planning, execution, optimisation & reporting of all bespoke campaigns in UAE, across channels such as email & push, to deliver customer growth Create engaging emails, push-notifications, and whatsapp notifications executing them in a timely and effective manner Identifying and executing evergreen automations and triggers Proactively communicate with stakeholders to ensure workloads & de
Salary not disclosed
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Role overview
Job description
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Help develop and execute global integrated communications for product including GTMs and campaigns, and in support of Binance’s broader product strategy and business objectives
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Position Binance and Binance products as leaders in their respective product categories through media opportunities
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Partner with Product Marketing to ensure product messaging and campaign strategy and execution are aligned
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Support and troubleshoot product related issues, contain, deescalate and resolve public and user concerns.
What they are looking for
Skills & requirements
Qualification
5 years of experience in PR, communications. Experience in crypto, fintech, traditional finance, consumer technology is strongly preferred
Department · Communications
Hiring company
Binance
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