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Role overview
Job description
- Own product strategy and roadmap across the full Sureel stack, translating company goals, commercial opportunities, customer needs, and technical capabilities into clear priorities.
- Be deeply involved with customers and partners, including labels, publishers, PROs/CMOs, artists, AI companies, DSPs, and other industry participants, to understand their workflows, problems, requirements, and priorities firsthand.
- Lead continuous product discovery, including customer interviews, market research, competitive research, workflow analysis, prototype testing, and structured feedback gathering.
- Turn commercial and licensing concepts into scalable product capabilities, working closely with Business Development & Licensing to ensure new deal structures can be executed through Sureel's technology.
- Build enterprise-grade products, thinking beyond individual features into administration, permissions, roles, bulk workflows, APIs, integrations, auditability, reporting, configurability, security, reliability, and operational scalability.
- Define what becomes core platform infrastructure, what should be configurable, what requires an integration, and what should remain a bespoke exception.
- Write and own product requirements, including PRDs, user journeys, workflows, success metrics, acceptance criteria, dependencies, and implementation priorities.
- Work directly with Engineering and AI teams throughout development, answering product questions, resolving trade-offs, removing ambiguity, testing functionality, and ensuring the shipped product solves the intended problem.
- Partner closely with Client Relations to understand onboarding friction, adoption barriers, partner feedback, and opportunities to deepen usage across the platform.
- Analyze product usage and partner behavior to understand what is working, where customers struggle, and where additional investment can create the greatest value.
- Drive products through the entire lifecycle, from research and concept definition through development, launch, adoption, iteration, and expansion.
- Establish product discipline and governance, including roadmap reviews, prioritization frameworks, product principles, decision-making processes, and clear mechanisms for evaluating new requests.
- Define measurable outcomes for product investments, focusing on adoption, activation, customer value, commercial impact, operational efficiency, technical performance, and strategic importance rather than simply features shipped.
- Identify patterns across customer requests and market developments, distinguishing individual requests from broader signals that should shape Sureel's platform or industry strategy.
- Ensure Sureel's product architecture can support emerging industry frameworks and standards, so rights, licensing, permissions, attribution, and reporting can increasingly be executed programmatically.
- Create clarity across teams, ensuring leadership, Engineering, AI, Commercial, Client Relations, and Marketing understand what we are building, why we are building it, and how success will be measured.
- Help shape the future product organization as Sureel grows, including identifying where additional product, design, research, or operational resources are required.
You will help Sureel evolve from a collection of individual capabilities into a coherent enterprise platform.
Success means:
- Customers can understand and adopt the Sureel platform.
- Enterprise partners can onboard and operate at scale.
- Commercial agreements translate into repeatable product workflows.
- Product priorities reflect customer value and company strategy.
- Partner requests are evaluated consistently rather than driving reactive development.
- Engineering receives clear, validated requirements.
- Customer discovery continuously informs the roadmap.
- Manual workflows become scalable product capabilities.
- Product investments have measurable outcomes.
- Product adoption grows across existing partner relationships.
- Sureel has a clear product strategy, roadmap, and operating discipline.
- You are an experienced product leader who has built enterprise B2B software, platforms, infrastructure, APIs, or technically complex products.
- You have strong product judgment and remain deeply hands-on. You can set strategy, interview a customer, write requirements, review a workflow, and test a product yourself.
- You have personally owned products from discovery through launch and adoption.
- You are strong at customer discovery and know how to uncover the underlying problem rather than simply accepting a feature request.
- You know how to translate complex business models, workflows, and customer requirements into scalable product systems.
- You are comfortable working with technical teams and discussing APIs, data models, integrations, AI systems, infrastructure, and technical trade-offs.
- You understand enterprise product requirements and how they differ from consumer products.
- You are commercially minded and understand how product decisions connect to customer value, adoption, strategic advantage, and business outcomes.
- You know how to distinguish between solving one customer's problem and building a capability that belongs in the platform.
- You are comfortable operating with incomplete information and creating structure in a fast-changing category.
- You communicate clearly across technical, commercial, customer, and executive audiences.
- You enjoy working in a small startup where product leadership means doing the work yourself.
- Experience building products in media, music, rights management, licensing, payments, marketplaces, compliance, or creator platforms.
- Experience with multi-sided platforms or ecosystems involving different stakeholder groups.
- Experience building products for large enterprises with complex organizational structures and workflows.
- Experience with AI or machine-learning products, APIs, developer infrastructure, or data-intensive platforms.
- Experience translating contracts, pricing models, or business rules into product capabilities.
- Experience as an early product hire or product leader who helped build product practices from scratch.
- Experience working directly with C-level executives and translating company strategy into product execution.
- Curiosity about the intersection of AI, technology, intellectual property, and the creative industries.
About this listing
- Source: Warner Music Inc.'s official careers site (via Lever) · last confirmed on the source 27 Oct 2026
- Posted 21 Aug 2026
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What they are looking for
Skills & requirements
Department · Sureel AI
Hiring company
Warner Music Inc.
WMG is a global music entertainment company across recorded music, music publishing, and artist services.
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