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Active2mo ago

Product Marketing Lead

Plain·📍 San Francisco, California, United States

Employment

FULL TIME

Work mode

Remote

Experience

SENIOR LEVEL

Salary

$175K – $215K/yr

Role overview

Job description

Plain is redefining customer support and customer success for the next generation of B2B companies. We’re building the fastest, most powerful platform to help companies move beyond reactive support and build meaningful customer relationships. Some of the world’s most forward-thinking companies - like Cursor, Vercel, and Granola - trust Plain to unify all customer interactions, enable faster team collaboration, and supercharge their workflows with AI. We have offices in SF and London. This role is hybrid with 3 days a week in our SF office. Because we work closely with our teammates in Europe, we start early, but you’ll find quiet afternoons for heads-down work. Why this role is special B2B customer support is undergoing a seismic shift. AI is transforming the way companies engage with customers, shifting support from a siloed function to a more technical, company-wide effort across Slack

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About this listing

  • Source: Plain's official careers site (via Ashby) · last confirmed on the source 2 Nov 2026
  • Posted 11 Aug 2026

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What they are looking for

Skills & requirements

postgresqlaiproject management

Department · GTM

Hiring company

Plain

Technology

Plain is the AI support stack built for B2B teams. Composable infrastructure that gives you complete flexibility to build a support motion that grows with your business — no-code or all-code.

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