C
Australia· Full-time
PythonAWSKubernetesGit
A
Salary not disclosed
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Role overview
Job description
Hello! I’m Allie, Head of Support at Ashby. I’m excited to share that we’re hiring a Support Engineer in APAC 🎉 We’re expanding our global Support team to provide 24/7 coverage across time zones. You’ll join a global team while establishing the technical Support Engineering presence in APAC, with the ownership and visibility that come from being one of the first Support Engineers in the region. We staff across regions rather than relying on on-call rotations; we’ll discuss the specific schedule for this opening during the process. Not sure which Support role is right for you? We’re hiring for both Product Support Specialist and Product Support Engineer roles. Support Specialist owns cases and customer communication end-to-end. Troubleshoots complex issues by navigating internal tooling — audit logs, user experience testing, and API testing — to help customers reach successful outcomes.
…About this listing
- Source: Ashby's official careers site (via Ashby) · last confirmed on the source 28 Oct 2026
- Posted 3 Jun 2026
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What they are looking for
Skills & requirements
Department · Customer Success
Hiring company
Ashby
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