Active2mo ago

Product Support Engineer | Global

Fynd·📍 Mumbai, Maharashtra, India

Employment

FULL TIME

Work mode

On-site

Experience

1+ years

Salary

Not disclosed

Salary not disclosed

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Overview Requirements Company Similar jobs

Role overview

Job description

Fynd is a frontier technology company. We started at the intersection of technology and retail because that is where technology was the least available. Over the years, we became one of India’s largest retail technology platforms. But retail was the entry point, not the boundary. Today, Fynd builds intelligent software that runs business operations. Not tools that help people work faster, but systems that absorb entire functions: manufacturing, marketing, logistics, commerce, quality control. We sit inside our customers’ businesses, harvest deep domain context, and build AI systems that operate autonomously. We are expanding from retail into manufacturing, generative media, physical AI, and healthcare. What You'll Do Be a subject matter expert of product Document troubleshooting and problem resolution steps — including building an AI-searchable knowledge base so common issues can be reso

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About this listing

Listed from Fynd's careers site via Keka · last confirmed on the source 25 Oct 2026
Posted 10 Aug 2026

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What they are looking for

Skills & requirements

python →java →node.js →sql →aws →docker →kubernetes →ai →logistics →

Qualification

what makes a good anomaly detector, how LLM-based chatbots handle intent) is a bonus, even without hands-on ML experience Background in AWS, Docker, Kubernetes, Networking — an advantage Experience in SAAS B2B software companies — an advantage Ability to join the dots around multiple events occurring concurrently and spot patterns What do we offer?

Department · Technical Support

Hiring company

Fynd

Retail

Build your website, sell on marketplaces, modernise retail stores, automate operations using AI — with a platform built for speed, accuracy, and scale.

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