$28 – $30/hr
LI
Role overview
Job description
Position Overview:
We are seeking a professional and customer-focused Receptionist with prior call center experience to serve as the first point of contact for our organization. The ideal candidate will be comfortable managing a high volume of incoming calls, providing exceptional customer service, and supporting administrative operations in a fast-paced environment.
Responsibilities:
Answer and direct a high volume of incoming calls using a multi-line phone system Greet and assist visitors, clients, and vendors in a courteous and professional manner Transfer calls accurately and efficiently to appropriate departments Manage voicemail messages and ensure timely follow-up Schedule appointments and maintain calendars as needed Maintain reception area organization and professionalism Perform data entry and update customer information in CRM or internal systems Assist with administrative tasks such as filing, scanning, copying, and mail distribution Support internal departments with customer inquiries and documentation Maintain confidentiality of sensitive information Handle customer concerns calmly and escalate issues when appropriate
About this listing
- Source: Latitude Inc's official careers site (via Lever) · last confirmed on the source 29 Oct 2026
- Posted 24 Feb 2026
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What they are looking for
Skills & requirements
Department · Client Opportunities
Hiring company
Latitude Inc
Energy
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