Salary not disclosed
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Role overview
Job description
We are seeking a friendly and professional Receptionist to join our team at Soho House. The ideal candidate will have excellent communication skills, a positive attitude, and a exceptional customer service. As the first point of contact for members and guests, you will be responsible for creating a welcoming atmosphere and ensuring smooth operations at the front desk. Key Responsibilities: Greet and welcome members and guests as they arrive at the venue. Answer phone calls, emails, and inquiries in a professional and courteous manner. Provide information about the club, events, and services to members and guests. Assist with reservations, bookings, and member requests. Maintain accurate records of guest information and check-in/check-out procedures. Ensure the reception area is tidy, organized, and well-stocked with necessary materials. Coordinate with other departments to ensure memb
…About this listing
- Source: Soho House & Co.'s official careers site (via Greenhouse) · last confirmed on the source 29 Oct 2026
- Posted 11 Oct 2026
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What they are looking for
Skills & requirements
Qualification
Previous experience in a receptionist or customer service role is preferred. Excellent verbal and written communication skills. A professional and friendly demeanor. Ability to multitask and manage time effectively. Strong organizational skills and attention to detail. Proficiency in Microsoft Office or similar software. Ability to work flexible hours, including evenings, weekends and holidays. Why Soho House? Be part of a vibrant, fun and creative community. Opportunities for growth and development within the company.
Department · Front of House
Hiring company
Soho House & Co.
We are a collection of members' clubs, restaurants, hotels and cinemas, catering to those in the film, media, fashion and creative industries. The company has unique ventures throughout the UK, USA, Canada, Europe and Asia, with new openings planned globally. Soho House is a space for its diverse membership and teams to connect, grow, have fun and make an impact. Soho House was created to bring diverse communities of people together, and we take the same approach when building our teams. We thrive on differences and believe it is critical to our success as a global company. Soho House is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
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