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Active22h ago

Regional Director of Technical Support

Redwood Software·📍 India

Employment

Full-Time

Work mode

On-site

Experience

8+ years

Salary

Not disclosed

Salary not disclosed

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Role overview

Job description

OUR MISSION At Redwood we empower our customers with lights-out automation for their mission-critical business processes. ABOUT US Redwood Software provides enterprise automation and orchestration for mission-critical business and IT processes. Our platform helps organizations automate workflows across ERP, hybrid cloud, data, and emerging AI systems. Redwood supports global enterprises that depend on reliable, secure automation across cloud and on-premises environments. CORE VALUES ● One Team. One Redwood ● Make Your Own Weather ● Obsess over Customer Success ● Work the Problem ● Be Curious ● Own the Outcome ● Respect Each Other YOUR IMPACT Redwood is moving Global Support to a regional ownership model with consistent follow-the-sun coverage. As Regional Director of Technical Support for APAC you will be the senior Support leader based in Hyderabad, accountable for customer outcomes, op

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About this listing

  • Listed from Redwood Software's careers site via Greenhouse · last confirmed on the source 23 Oct 2026
  • Posted 23 Oct 2026

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What they are looking for

Skills & requirements

ai →finance →recruitment →

Qualification

Bachelor's degree or equivalent relevant experience; Practical knowledge of incident, problem, change, and knowledge-management disciplines; relevant service-management certification is helpful but not required.If you like growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Department · Support

Hiring company

Redwood Software

Technology

About Redwood Software Redwood Software delivers IT, finance and business process automation to help modern enterprises excel in the digital age. Redwood orchestrates and automates business processes across complex hybrid IT environments so enterprise organizations can focus on business agility, cost efficiency, and customer experiences. Our automation solutions help thousands of organizations across 150 countries execute with speed and precision. We pride ourselves on having an inclusive, supportive, coaching culture, giving you the opportunity to build lasting relationships with all our team members and senior management. Important: We have been made aware that individuals are posing as Redwood recruiters in an attempt to deceive candidates into sharing personal information. Redwood employees will only contact you from an “@redwood.com” email domain. If you have questions or suspect an email is fraudulent, please contact us at recruitment@redwood.com.

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