NV
Taguig, Philippines· Full-time· Hybrid
FinanceLogistics
NV
Salary not disclosed
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Role overview
Job description
Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000 parcels every minute across six countries.
At our core, we are a technology company that is disrupting a massive industry with cutting-edge software and operational concepts. Powered by algorithm-based optimisation, dynamic routing, end-to-end tracking and a data-driven approach, we provide best-of-class delivery services that delight both the shippers and end customers. But we are just getting started! We have much room for improvement and many ideas that will further shape the industry.
Key Responsibilities
Manage and grow relationships with key corporate clients.
Drive client retention, account growth, and revenue.
Identify and develop upselling and cross-selling opportunities.
Build strong relationships with key client stakeholders and decision-makers.
Lead client meetings, business reviews, and account discussions.
Work with internal teams to resolve client concerns, service issues, and escalations.
Monitor account performance, service levels, claims, and billing.
Coordinate with Sales and Operations teams on client onboarding and business opportunities.
Provide account updates, performance reports, and recommendations to management.
Coach and support Relationship Executives in managing client accounts.
QualificationsBachelor's degree in Business, Marketing, Sales, or a related field.
7–10 years of experience in Account Management, Relationship Management, Sales, or Business Development.
Proven experience managing major or enterprise corporate accounts.
Strong experience in client retention, upselling, cross-selling, and account growth.
Experience working with senior-level clients and cross-functional teams.
Background in logistics, supply chain, e-commerce, retail, or related industries is preferred.
Strong communication, negotiation, and relationship-building skills.
Strong analytical and problem-solving skills.
Experience coaching or mentoring team members is a plus.
Comfortable working in a fast-paced and highly collaborative environment.
Submit a job application By applying to the job, you acknowledge that you have read, understood and agreed to our Privacy Policy Notice (the “Notice”) and consent to the collection, use and/or disclosure of your personal data by Ninja Logistics Pte Ltd (the “Company”) for the purposes set out in the Notice. In the event that your job application or personal data was received from any third party pursuant to the purposes set out in the Notice, you warrant that such third party has been duly authorised by you to disclose your personal data to us for the purposes set out in the the Notice.
Qualifications
Submit a job application By applying to the job, you acknowledge that you have read, understood and agreed to our Privacy Policy Notice (the “Notice”) and consent to the collection, use and/or disclosure of your personal data by Ninja Logistics Pte Ltd (the “Company”) for the purposes set out in the Notice. In the event that your job application or personal data was received from any third party pursuant to the purposes set out in the Notice, you warrant that such third party has been duly authorised by you to disclose your personal data to us for the purposes set out in the the Notice.
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About this listing
- Source: Ninja Van's official careers site · still listed there on 10 Nov 2026
- Posted 1 Oct 2026
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What they are looking for
Skills & requirements
Qualification
Bachelor's degree in Business, Marketing, Sales, or a related field; 7–10 years of experience in Account Management, Relationship Management, Sales, or Business Development
Department · Commercial
Hiring company
Ninja Van
Transportation & Logistics
Ninja Van is Southeast Asia’s leading logistics provider, with the highest service coverage over 6 countries in the region. Experience the joy of hassle-free deliveries by shipping with Ninja Van today.
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