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Role overview
Job description
Position Overview
We are seeking motivated and service-oriented individuals to join our team as a Customer Service Representative. for Destination weddings. This fully remote position focuses on assisting clients with travel inquiries, reservation support, and coordinating vacation details.
This role is ideal for individuals who enjoy helping others, staying organized, and working in a structured remote environment. No prior travel industry experience is required. Comprehensive training and ongoing support are provided.
Key Responsibilities
Respond to client inquiries regarding travel options and reservations
Assist with booking and confirming flights, hotels, cruises, and vacation packages
Review travel details for accuracy, including dates, traveler information, and accommodations
Provide clear communication before, during, and after travel
Maintain accurate client records and documentation
Deliver professional and timely customer support
Qualifications
What We Offer
Structured onboarding and training program
Access to travel booking tools and supplier resources
Ongoing mentorship and professional development
Flexible remote work environment
Supportive and collaborative team culture
Ideal Candidate
This role is well suited for individuals seeking entry into the travel industry, career changers exploring remote opportunities, or professionals with a background in customer service or hospitality.
- Strong written and verbal communication skills
- Customer-focused mindset with attention to detail
- Comfortable using online systems and digital platforms
- Ability to manage responsibilities independently in a remote setting
- Previous customer service experience is helpful but not required
About this listing
- Source: Aisles & Abroad's official careers site (via Lever) · last confirmed on the source 29 Oct 2026
- Posted 22 Oct 2026
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What they are looking for
Skills & requirements
customer service
Department · Deidre
Hiring company
Aisles & Abroad
Hospitality & Travel
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