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Active1mo ago

Remote Service Experience Coordinator

Murgado Automotive Group·📍 Miami, Florida, United States

Employment

Full-Time

Work mode

On-site

Experience

Not stated

Salary

$40K – $70K/yr

Role overview

Job description

Position Summary The Remote Service Experience Coordinator owns the guest's experience for every service that happens away from our drive, whether at their home, at their office, or on the side of the road. This is a customer-experience role first. Cadillac owners increasingly expect service to come to them, and this position is the single point of accountability for making that experience feel effortless, premium, and unmistakably Ocean Cadillac from the first phone call to the moment the vehicle is back in the client's hands. The Coordinator brings together four functions that have traditionally lived in separate hands (Mobile Service Advisor, Roadside Service Advisor, Loaner Coordinator, and Mobile Service Operator / BDC appointment setting) into one seamless remote and mobile service experience. The goal is simple: a client who never has to repeat themselves, never wonders what's hap

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About this listing

  • Source: Murgado Automotive Group's official careers site (via Lever) · last confirmed on the source 28 Oct 2026
  • Posted 21 Sept 2026

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What they are looking for

Skills & requirements

Department · Ocean Cadillac

Hiring company

Murgado Automotive Group

Manufacturing

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