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Active1mo ago

Research Lead, New AI Products & Platforms

The New York Times·📍 New York, New York, United States

Employment

Full-Time

Work mode

On-site

Experience

SENIOR LEVEL

Salary

$140K – $155K/yr

Role overview

Job description

The mission of The New York Times is to seek the truth and help people understand the world. That means independent journalism is at the heart of all we do as a company. It’s why we have a world-renowned newsroom that sends journalists to report on the ground from nearly 160 countries. It’s why we focus deeply on how our readers will experience our journalism, from print to audio to a world-class digital and app destination. And it’s why our business strategy centers on making journalism so good that it’s worth paying for. Mission Overview & Responsibilities : We are looking for a Research Lead with a passion for ensuring that reader-centric insights are at the heart of the product development process. You will lead a variety of end-to-end research projects that drive strategy for the New A.I. Products and Platforms (NAPP) Mission. You will work with a cross-functional digital product

…

What they are looking for

Skills & requirements

Qualification

8+ years of research and insights experience. Experience researching chat interfaces or GenAI search tools and using a range of GenAI tools and features in your work. Experience moderating qualitative research and facilitating brainstorms and workshops with cross-functional partners. Mastery of a range of research methods . These methods include participatory design, in-person and remote interviews, ethnographies, co-creation, and user-initiated feedback tools. Additionally, surveys, card-sorting, and usability studies are also part of the range. Experience executing qualitative and quantitative research and selecting the right approach based on the problem to be solved. Experience synthesizing complex findings into compelling narratives and visualize insights for diverse audiences. Preferred

Department · Research & Insight

Hiring company

The New York Times

At The Times, our mission is to seek the truth and help people understand the world. Having a diverse staff with a broad range of backgrounds and experiences is vital to ensuring we cover the world fully and fairly and offering products that have a wide appeal. Our vision is to become the essential subscription for every curious person seeking to understand and engage with the world. This work is supported by our journalists and a range of dedicated individuals, from data scientists to marketers, designers, engineers and more. Our cutting-edge journalism reaches 150 million readers each month, and is produced by journalists reporting on the ground from more than 170 countries. If you find our mission and vision inspiring, we invite you to apply for any of our open positions. And if you are a current Times employee, please apply on our internal job board.

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