Residential Installation Technician

Warehouse Logistics Specialist Location: Charlotte/Indian Trail, NC Pay: $17.00 – $21.00 / hour Join Tip Top Garage Doors , a trusted and growing local company serving greater Charlotte and surrounding areas with residential and commercial garage door repair, installation, and maintenance. We’re looking for a diligent, organized, and proactive Warehouse Logistics Specialist to help keep our operations running smoothly. If you enjoy coordinating, problem-solving, and being part of a team that values reliability and service, this could be a great opportunity for you. 📦 What You’ll Do Coordinate and manage inbound shipments (receiving, inspection, documentation) Schedule and oversee outbound deliveries, ensuring accuracy and timeliness Maintain inventory control: track stock levels, cycle counts, and reconcile discrepancies Organize warehouse layout and storage to optimize workflow Collaborate with service technicians and installers to fulfill parts and supply needs Prepare and package orders, label parts, and stage equipment for dispatch Monitor and manage logistics costs, shipping carriers, and freight operations Use software systems and spreadsheets (ServiceTitan, Excel/Google Sheets, Label LIVE) to manage logistics data Communicate with internal teams (sales, operations, installation crews) and external vendors Participate in process improvement and team initiatives to increase efficiency ✅ What We’re Looking For High school diploma or equivalent Prior experience in logistics, warehousing, inventory, or supply chain roles Basic computer skills (Excel/Google Sheets, ERP, inventory systems, ServiceTitan) Strong attention to detail, organization, and accuracy Ability to lift and move materials (physical work when needed) Good communication and teamwork skills Self-motivated, able to adapt in a fast-paced environment Bonus: experience with freight carriers, route planning, or logistics software 💡 Why You’ll Want to Work Here Reliable local brand. Tip Top Garage

CPI Security is hiring a Product Specialist – Security, Video, Fire and Access Control Solutions , based at our office in Charlotte, North Carolina , to support the evaluation, testing, documentation, and rollout of intrusion, video, fire, and access control solutions for CPI’s residential and commercial product portfolio. CPI Security was founded in 1991 on an entrepreneurial spirit and a passion for helping and protecting others. What started as a company of 10 employees and 300 customers has grown into one of the nation’s top 10 largest security providers with over 750 employees. CPI has received many awards for excellence, including SDM Dealer of the Year, Central Station of the Year, and the Marvel Award. What You’ll Do: In this role, you will work with the Product Team, Operations, manufacturers, and service providers to test, validate, and support security products and related technologies. This position is hands-on and operational, focused on ensuring CPI delivers reliable, high-quality solutions for both residential and commercial customers. You will assist with product testing, beta programs, field feedback, documentation, training support, and issue resolution for intrusion, video, fire, and access control solutions, including connected technologies such as IP networking, cloud-based platforms, SaaS tools, IoT devices, video analytics, and cybersecurity-related product requirements. Essential Functions Test and evaluate new and existing intrusion, video, fire, and access control products, features, hardware, software, and integrations. Support beta programs, product pilots, and field trials with internal teams, manufacturers, and service providers. Document product performance, installation requirements, troubleshooting steps, known issues, and recommended best practices. Assist with technical documentation, solution diagrams, training materials, SOPs, and support resources. Work with Operations, QA, Technical Support, Sales, and customers to troubl

CPI Security, a leader in the security and automation solutions industry, is looking for positive minded and motivated Residential Security Advisor to join our growing team in Charlotte, NC! Our Residential Sales Representative will design, present and sell our award-winning security and home automation solutions and will schedule in-home sales consultations through lead generating and prospecting activities using company provided tools. As an Advisor, you will lead our mission to make every day safer for our community by working directly with customers to identify and meet their security and automation needs. This is a fantastic opportunity to earn an uncapped, performance-based income while providing valuable service to our customers. This is more than “just a sales job” – it’s your chance for a fulfilling and purpose-driven career that provides opportunities for growth, stability, and competitive pay and benefits. We are looking for go-getters who can work independently while exceeding goals. If you’re an experienced sales professional and excellent communicator, you enjoy building relationships with customers and solving problems, this opportunity is for you. Protect your community while building your career. At CPI Security, we don't just sell alarms; we provide peace of mind. As a Residential Sales Representative in our Charlotte market, you’ll join an industry leader with a culture built on growth, stability, and helping others. Target Earnings: $60,000 - $90,000+ (Base salary guarantee + uncapped commissions) The Perks: Company fuel card, iPhone, iPad, and a Free Monitored Security System after 90 days. Future Growth: Comprehensive leadership development and ongoing training to move you up the ladder. Benefits: Full Medical, Dental, Vision, 401(k) with company match, and generous PTO/Paid Holidays. What You’ll Do Consult & Design: Work directly with homeowners to design and sell award-winning security and smart home automation solutions

Garage Door Technician — Paid Training + $100K+ Earning Potential Location: Charlotte, NC Training Pay: $24 per hour After Training: Performance-based pay with realistic earning potential of $100,000+ annually Build a Hands-On Career With Serious Earning Potential Do you enjoy working with your hands, solving problems, and helping people? Are you motivated by the opportunity to increase your income as your skills and performance grow? Tip Top Garage Doors is looking for a positive, dependable, and mechanically inclined Garage Door Technician to join our Charlotte team. We’re a family-run company built on quality workmanship, honest service, and treating our customers—and one another—like neighbors. Garage door experience is preferred, but it isn’t required. If you bring a strong work ethic, a customer-first attitude, and a willingness to learn, we’ll provide the training and support you need to build a rewarding long-term career. Compensation Earn $24 per hour during training After successfully completing training, compensation transitions from hourly pay to performance-based pay Technicians have a realistic earning potential of $100,000+ annually after training Your earning potential grows with your skills, productivity, customer service, and overall performance Earnings are performance-based and are not guaranteed. What You’ll Do Install, repair, and maintain residential and commercial garage doors and related equipment Inspect systems, diagnose problems, and recommend safe, effective solutions Clearly explain repair and replacement options so customers can make informed decisions Deliver friendly, professional service during every customer interaction Complete accurate job documentation, including notes, photos, and diagrams Maintain a clean, safe, and organized work environment Communicate effectively with customers, dispatchers, and fellow technicians Continue developing your technical, customer-service, and problem-solving skills What We’re Looking For A posit

CPI Security, a national leader in residential and commercial security solutions, is seeking a Head of Information Technology to serve as the company’s senior-most technology executive. This leader will establish and execute an enterprise-wide technology strategy that supports business growth, operational scalability, customer experience, security, and innovation. Headquartered in Charlotte, North Carolina, CPI Security was founded in 1991 on an entrepreneurial spirit and a passion for helping and protecting others. What started as a company of 10 employees and 300 customers has grown into one of the nation's top 10 largest security providers with over 750 employees serving more than 250,000 customers. Over the years, CPI has received many awards for excellence, such as twice-awarded SDM Dealer of the Year, Central Station of the Year, and the Marvel Award. The company leads the industry in alarm response times, is consistently ranked in the top 10 of electronic security businesses, and is widely known as North Carolina and South Carolina's Top 25 Best Places to Work. This position will direct all aspects of IT including, but not limited to, the following: Intake and Demand Management, Cybersecurity, Software & Salesforce Engineering, Data Analytics, AI/ML Development, Architecture Governance, Cloud and On-Prem Infrastructures, Networks, Vendor & Budget Management, Helpdesk, Telephony & WFM systems, and Project Management. What You’ll Do: Collaborate with the President and Executive Leadership Team to set short and long–term strategic objectives to achieve profits, growth, or other goals of the Company. Build, direct, and execute the company’s IT strategies with a focus on the areas of Cybersecurity, IT Operations, Software Engineering Initiatives and Business Intelligence/Data Analytics. Develop a deep understanding of the business model and looks for areas where technology can differentiate customer and employee experiences and drive operational

Customer Service Representative – Home Services Tip Top Garage Doors | Indian Trail, NC Starting Pay: $20–$24 per hour, based on relevant experience | Full-Time Schedule: Monday–Friday, 7:00 a.m.–4:00 p.m., with rotating weekends Bring Your Home Services Experience to Tip Top Do you know how to turn an urgent customer call into a booked appointment, keep service details organized, and help technicians arrive prepared? Tip Top Garage Doors is looking for an experienced Customer Service Representative to join our Indian Trail team. If you’ve supported customers in plumbing, HVAC, electrical, garage doors, solar, or another residential service industry , your experience will translate well here. We’re looking for someone who understands the pace of a service office, takes ownership of customer needs, and follows through. You’ll help homeowners get the service they need while keeping communication clear between customers, technicians, and our office team. What You’ll Do Turn incoming calls into scheduled service appointments by listening carefully, asking the right questions, and explaining next steps. Handle a high volume of calls with professionalism, accuracy, and a sense of urgency. Gather and document customer information, service concerns, and appointment details so technicians arrive prepared. Coordinate with technicians and office staff to support scheduling and communicate changes. Keep customers informed about appointments, service updates, and follow-up needs. Resolve routine concerns with empathy and sound judgment, bringing more complex issues to the appropriate team member. Maintain accurate customer records and take ownership of follow-up so details don’t fall through the cracks. Learn our garage door services and help customers understand their options. What You Bring At least one year of customer service experience in a residential service industry , such as plumbing, HVAC, electrical, garage doors, or solar. Experience booking service appointments and