Sales Coordinator

Key Responsibilities 1. Customer & Sales Coordination Coordinate with customers for enquiries, quotations, purchase orders and order-related requirements. Understand customer requirements and coordinate with the sales team for timely responses. Maintain regular communication with customers regarding order status, delivery schedules and documentation. Support the sales team in maintaining strong customer relationships. 2. Quotation Management Prepare and share quotations based on customer requirements and approved commercial terms. Coordinate with suppliers/manufacturers for pricing, availability, lead time and technical details. Maintain quotation records and follow up for quotation status and order conversion. Ensure quotations are prepared accurately and within the required timeline. 3. Order & PO Processing Receive and verify customer purchase orders against quoted prices, quantities, specifications and commercial terms. Coordinate internally for PO acceptance and order processing. Highlight any discrepancies related to price, quantity, taxes, delivery terms or payment terms. Maintain proper records of customer POs and order status. 4. Delivery & Logistics Coordination Coordinate with procurement, warehouse and logistics teams for timely material availability and dispatch. Track pending orders and communicate expected delivery dates to customers. Follow up on dispatch details, LR/POD, invoices and other required documents. Escalate delays or issues to the concerned team for timely resolution. 5. Sales MIS & Reporting Maintain daily/weekly/monthly sales reports. Prepare order booking, pending order, quotation and customer-wise sales MIS. Track sales targets, order conversion and pending requirements. Provide accurate data to the Business Manager/Sales Manager for review and decision-making. 6. Invoice & Payment Coordination Coordinate with the finance team regarding invoice generation and submission. Follow up with customers for invoice booking and payment status. Maintain invoice-wise outstanding payment records. Coordinate for POD, invoice copies, portal submissions and payment reconciliation wherever required. 7. Internal Coordination Coordinate effectively with Sales, Procurement, Warehouse, Logistics, Finance and Accounts teams. Ensure information is communicated accurately between customers and internal departments. Follow up on pending actions and ensure timely closure.