Salesforce Administrator

About Saarthee : Saarthee is a global analytics and technology consulting firm with a sharp focus on delivering impactful, data-driven solutions across industries. What sets us apart is our platform-agnostic and end-to-end approach—we don’t just deploy tools, we solve problems. Our expertise spans the entire Analytics Value Chain, from data engineering and architecture to advanced analytics and actionable insights. As a trusted partner to Fortune 500s and emerging innovators, we operate at the intersection of strategy, technology, and execution. With a growing footprint across the US (Philadelphia HQ), UK, and India, our global team of data engineers, analysts, scientists, and technologists collaborates to unlock business value through precision, performance, and purpose. Position Summary: We are hiring a Salesforce Administrator with hands-on development skills to support one of our key US-based enterprise telecom clients. You will own the day-to-day health of the client’s Salesforce environment—user access, security, configuration, releases, and maintenance—and build enhancements using both declarative tools and code. You will work closely with Saarthee’s analytics team and client stakeholders, including evening calls to overlap with US working hours. Key Responsibilities: Manage users, licenses, profiles, permission sets, roles, sharing rules, and field-level security. Manage sandboxes and refreshes, and deploy changes from sandbox to production using change sets or DevOps tools. Configure objects, fields, page layouts, record types, validation rules, reports, and dashboards across Sales Cloud and CPQ. Design and maintain automation using Flow Builder. Develop and maintain Apex classes, triggers, and Lightning Web Components where declarative tools fall short. Maintain data quality through Data Loader imports, duplicate rules, and audit trail reviews. Review Salesforce release updates and assess their impact on the client org. Resolve user tickets, document configurations and processes, and train client users on new features. Must-Have Skills: 2–4 years of hands-on Salesforce experience, including administration of a live production org. Strong working knowledge of Sales Cloud. Solid understanding of the Salesforce security model: profiles, permission sets, roles, and sharing. Experience managing sandboxes and deploying changes to production. Automation experience with Flow Builder. Development experience in Apex and/or Lightning Web Components (LWC). Data management using Data Loader or Data Import Wizard. Excellent written and verbal communication skills for working directly with US client stakeholders. Good-to-Have: Salesforce Certified Administrator (preferred); Platform Developer I or Platform App Builder certification is a plus. Hands-on experience with Salesforce CPQ. Exposure to integrations (REST/SOAP APIs, middleware such as MuleSoft, ERP systems). Experience supporting large enterprise clients, ideally in the telecom domain. Familiarity with Jira or ServiceNow ticketing workflows. What We Offer: Opportunity to work on a large-scale Salesforce environment for a leading enterprise telecom client. Collaborate with global client teams and Saarthee’s analytics experts. Career advancement in a high-growth and innovative environment. Competitive compensation with long-term opportunities. Bootstrapped and financially stable with high pre-money evaluation. Hybrid work model from our Gurugram office.