Curious Minds. Bold Ideas. Extraordinary Impact . We're transforming financial services through bold innovation and relentless execution. You bring the ideas and drive. We'll build what's next — together. The Opportunity nCino KYC Africa is on a mission to make money laundering impossible. Our software and compliance services help accountable institutions worldwide meet their obligations – from attorney groups to asset managers and foreign exchange firms. As Senior Account Manager, you own our most significant relationships. You'll lead your own renewals and commercial negotiations across a portfolio of up to 100 clients, sit across the table from C-suite stakeholders, and shape how those organisations think about compliance risk. You report directly to our Head of Account Management, with genuine autonomy over how you run your accounts and a global parent behind you. There is real room to grow here. Account management at nCino KYC Africa spans commercial ownership, product influence and strategic advisory — you'll work closely with our compliance, onboarding, product, support engineering and finance teams, and your read on what clients need will help shape what we build next. What You'll Do Own renewals and commercial negotiations across a portfolio of up to 100 clients Identify and close opportunities to upsell existing services and introduce complementary ones Drive product adoption, guiding clients through change management and new functionality Lead meetings, presentations and strategic reviews at C-suite level Assess client needs and business objectives continuously, and act on what you learn Coordinate across compliance, onboarding, product, support engineering and finance so client expectations are met Identify, communicate and resolve moderately complex product issues Shape initiatives that lift customer satisfaction and retention across the client base Contribute to the team's financial targets and growth objectives Ideally You'll Have A bachelor's degree,
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Role overview
Job description
About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’
…About this listing
- Listed from Cloudflare's careers site via Greenhouse · last confirmed on the source 19 Oct 2026
- Posted 18 Sept 2026
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What they are looking for
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Qualification
Bachelor's degree required , with a technical background (e.g., engineering, computer science, MIS) highly preferred; export laws without sponsorship for an export license; Cloudflare provides reasonable accommodations to qualified individuals with disabilities
Department · Field Sales
Hiring company
Cloudflare
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