Senior AI Business Systems Analyst

About Us Pearl is AI for professional services at global scale, combining advanced AI with verified human expertise to deliver help that is accurate, accountable, and fast. Since 2003, our network has connected millions of customers with licensed professionals across 196 countries, making real expertise available anytime, anywhere. Our Values Data driven: Start with truth, measure what matters. Courageous: Bias to action; run toward hard problems. Innovative: Seek novel, elegant solutions. Lean: Do more with less. Build, ship, learn fast. Humble: Strong opinions, lightly held. About the Role As a Senior Full-Stack Engineer in the Machine Learning department, you will help build and scale product capabilities focused on AI-enabled experiences, experimentation, and optimization. This is a full-stack role for an engineer who is comfortable owning work across the stack while spending most of their time on backend development. You will contribute to initiatives related to personalization, intake experiences, and AI-powered product improvements, while partnering closely with adjacent teams to deliver practical, production-ready solutions. This role is a strong fit for someone who enjoys combining traditional software engineering with modern AI workflows and wants to work on systems that evolve through real-world usage and iteration. What You’ll Do Build backend-heavy full-stack solutions that support Javelin team initiatives Contribute to frontend development as needed to deliver end-to-end product functionality Work on LLM- and AI agent-related application features and integrations Help support and extend self-optimization capabilities connected to the intake bot and related workflows Collaborate with cross-functional partners and adjacent engineering teams on shared initiatives Practice specification-driven engineering, translating requirements into clear, well-scoped specs before and during implementation Write maintainable, production-quality code and contribute to st

About Us Pearl is AI for professional services at global scale, combining advanced AI with verified human expertise to deliver help that is accurate, accountable, and fast. Since 2003, our network has connected millions of customers with licensed professionals across 196 countries, making real expertise available anytime, anywhere. Our Values Data driven: Start with truth, measure what matters. Courageous: Bias to action; run toward hard problems. Innovative: Seek novel, elegant solutions. Lean: Do more with less. Build, ship, learn fast. Humble: Strong opinions, lightly held. About the Role As a Senior Product Manager at Pearl , you will own discovery, strategy, and execution for high-impact products supporting Pearl Enterprise , with direct responsibility for driving revenue outcomes (including Enterprise contracts totaling $2.5M+). This is a hands-on, high-ownership PM role in a fast-moving, ambiguous environment. You will partner closely with Engineering, AI / Innovation (IL), Sales, and cross-functional stakeholders to define priorities, set OKRs, and deliver results at Pearl-speed. Pearl's product itself is increasingly AI-driven , and while this role does not require you to be an AI engineer, it does require comfort working with AI-powered products, AI prototypes, and AI-enabled teams. What You’ll Do Product Ownership & Execution Own the end-to-end product management role: problem definition, prioritization, roadmap creation, execution, and delivery. Partner with IL / AI leaders to define OKRs, priorities, and quarterly roadmaps aligned to Enterprise goals. Lead agile teams to execute against the roadmap with speed, focus, and accountability. Own releases and delivery using lean and agile practices, balancing experimentation with execution. Discovery, Data & Decision-Making Drive discovery through customer research, data analysis, experimentation, and rapid validation. Define product requirements for MVPs, AI-enabled features, and enhancements.