Senior Catalog Quality Specialist

📍 Location: Athens, GR 🏢 Weekly office requirement: Hybrid – 1 day/week 💼 Employment type: Permanent, employee, full-time 🕐 Working hours: 11:30–19:30, Athens time 🪜 Seniority level: Mid-Senior 🌐 Language: All stages of the recruitment process will be conducted in English At GWI we're always looking for extraordinary people who thrive on making an extraordinary impact. Right now we're looking for a Senior Product Experience Executive to play a key role in our Product team in Athens . If that's you, and making a difference gets you out of bed in the morning, keep reading. It could be the start of something, well, extraordinary. Sounds great, what will I be doing? 🤔 As our Senior Product Experience Executive, you'll be a senior point of expertise for the clients and internal stakeholders who rely on our data, platforms and API products — combining hands-on support with a strategic focus on operational excellence. A few things you'll be responsible for: 👉 Own the support queue across live chat and ticketing, resolving complex, high-priority issues and acting as the key escalation point for the team. 👉 Guide and support Product Experience Executives across your location, helping maintain consistent, high-quality standards across every interaction. 👉 Monitor the queue for best practice, spot inefficiencies and recurring problems, and work cross-functionally to fix them at the root. 👉 Report on support trends across clients, verticals and products, turning patterns into insights that inform the wider business. 👉 Build and drive adoption of self-serve resources and processes that cut friction for users and reduce support volume over time. It's also fun; shaking things up is what working for GWI is all about. You'll need to be flexible, comfortable with continuous change, and working in a high-tempo environment. What do I need to bring with me? 🧳 You'll need to be able to demonstrate the core skills this role requires. You don't have to tick all the boxes right

About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. Introducing Wolt Ads At Wolt Ads, we’re on a mission to help partners grow their businesses by connecting them with customers in the moments that matter most. With high visibility across our app and beyond, Wolt Ads drives engagement, new customers, and incremental sales. In the Wolt Ads team, we’re on a mission to help our partners grow their businesses. Wolt Ads helps our partners get closer to their ideal customers by offering high visibility for their brand, business, and products across our app and beyond. With more engagement, more customers, and more sales, Wolt Ads really delivers. The challenge We are now expanding this mission into both Restaurants & New Verticals (Retail, CPG, Convenience, Pharma, and Specialty), and we’re looking for a highly motivated and results-driven Senior Enterprise Sales Manager to drive growth across global and local enterprise accounts. This is a strategic sales role where you’ll manage high-value enterprise relationships, shape Wolt’s advertising approach towards merchants and deliver data-driven advertising solutions at scale. As a Senior Enterprise Sales Manager, you will act as a trusted advisor and growth partner for global and regional enterprise clients — developing tailor-made advertising solutions that align

About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. At Wolt, you'll have the opportunity to help build one of our newest business areas at a fun, fast-scaling global company. As part of the DoorDash team, we're building a global logistics platform that can deliver almost anything in your city within minutes. Today, our products are used by 55+ million registered users who order from 200,000+ restaurants and retail stores across 30+ countries. Role Background As our B2B business continues to expand, we're looking for a B2B Sales Representative to help grow one of our newest B2B products in Greece. This is a unique opportunity to help build a new business line from the ground up. This is a hands-on individual contributor sales role where you'll spend a significant part of your time identifying and prospecting new companies, building your own pipeline, running sales meetings, negotiating commercial agreements, and closing new business. You'll work with companies of all sizes, from startups and SMBs to large enterprises, and engage stakeholders across HR, Finance, Procurement and senior management. We're looking for someone who enjoys new business acquisition and outbound sales and is comfortable owning the full sales process independently, from identifying a prospect and making the first contact through to

About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. Are you a sharp, analytical, and business-minded operator excited by the idea of building something from the ground up? Do you thrive in fast-paced environments where strategy meets execution? If so, this role might be for you. Role Background At Wolt, you'll have the opportunity to help build one of our newest business areas at a fun, fast-scaling global company. As part of the DoorDash team, we're building a global logistics platform that can deliver almost anything in your city within minutes. Today, our products are used by 55+ million registered users who order from 200,000+ restaurants and retail stores across 30+ countries. We are now looking for a Strategy & Operations Manager to join our team and play a critical role in launching and scaling a new business vertical in Greece. This is a unique opportunity to work directly with senior leadership, shaping and executing the strategy for one of Wolt Greece’s next major growth engines. You’ll be responsible for building and managing key initiatives across multiple functions, driving data-informed decisions, and ensuring our strategy turns into successful execution on the ground. What You’ll Be Doing Strategic Planning & Execution: Partner with the vertical lead to translate business goals into act