Banking is changing, and we're building the bank that's driving that change. Lunar is a Nordic challenger bank, founded in Copenhagen in 2015, with offices in Copenhagen, Aarhus, and Stockholm. We're putting AI at the core of how we build and run the bank, but turning new customers into real customers safely still comes down to people who know how to make a good call. That's where you come in. We're looking for a Team Lead to run our Onboarding team in Copenhagen, part of Customer Due Diligence (CDD), reporting to our Director of FCP Operations. On paper, onboarding is the same steps for every customer. In practice, corporate structures, bankruptcy histories, and business models vary enough that your team is making real judgement calls every day, not ticking boxes. We need someone who can lead that well, fast where it's safe to be fast, careful where it isn't. What will you do? Lead a team of Onboarding specialists handling business onboarding day to day, including formal performance management: regular reviews, feedback, and addressing underperformance. Own throughput and wait-time targets without compromising risk assessment, and manage the team against target adherence, growth, and engagement (Peakon) scores. Hold the line on quality within Onboarding's edge-case reality: same steps every time, but corporate structure, bankruptcy history, and business model variation mean your team is making real judgement calls, not following a checklist. Coordinate with Customer Support and commercial teams on onboarding friction. Represent Onboarding in the FCP Ops & Onboarding leadership forum. What are we looking for in you? 1-3 years leading people with direct reports, including performance reviews and handling underperformance. Experience in a regulated industry where decisions have consequences and stand up to review. A background in financial crime prevention, compliance or onboarding is a plus. You can lead people who know more than you. The team spans juniors to senior
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Role overview
Job description
Banking hasn't changed much in decades. We're changing that. One product at a time. Lunar is a Nordic challenger bank building the future of financial life with AI at the core. Our engineers, designers, and product people work on problems that actually matter. Making money simpler, smarter, and more rewarding for millions of people across the Nordics. Fully licensed and founded in 2015, with offices in Copenhagen, Aarhus and Stockholm. We move fast, we build with purpose, and we're just getting started. As our new Senior Compliance Officer/Compliance Officer, you'll join the Compliance team in the 2nd line of defence, reporting to Kathrine von Grumbkow, Director of Compliance. The team sits in Copenhagen , but working from Aarhus or Stockholm is also an option. This is a compliance team that gets called early, not last. We cover every regulatory requirement across all the Nordic jurisdic
…About this listing
- Listed from Lunar's careers site via Teamtailor · last confirmed on the source 17 Oct 2026
- Posted 9 Oct 2026
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What they are looking for
Skills & requirements
Department · Risk & Compliance
Hiring company
Lunar
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