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Active5mo ago

Senior Customer Success Manager

Docebo·📍 Canada

Employment

FULL TIME

Work mode

Remote

Experience

5–9 years

Salary

C$118K – C$157.3K/yr

Role overview

Job description

Artificial Intelligence. Actual Impact. At Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses. We’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t jus

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About this listing

  • Source: Docebo's official careers site (via Ashby) · last confirmed on the source 27 Oct 2026
  • Posted 8 May 2026

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Role market pulse

How Customer Success Manager demand looks in Canada

68/100 · rising

Live jobs

21

Posted 30d

15

30d movement

+400%

Remote share

38.1%

Salary listed

81%

Salary trend 1Y

Not enough history

What they are looking for

Skills & requirements

Qualification

Your Superpowers ⚡ The Seasoned Pro: You bring 5-9 years of experience in SaaS, specifically managing renewable books of business and driving customer satisfaction; Empathetic Communicator: You excel at building rapport and demonstrate a high degree of empathy while balancing the needs of the customer with business objectives; All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law; Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities

Department · Revenue

Hiring company

Docebo

Docebo is the workforce readiness platform that connects skills intelligence, learning, knowledge, and AI agents, so you know who's ready and can build what's next.

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